Position Summary:

Hemans. is currently working with an rapidly expanding SaaS firm who are seeing unprecedented levels of growth.

You will be joining in a senior position, working directly with the CFO and other C-suite to help drive the growth and expansion of the firm.

The Senior Director of Revenue Operations is responsible for overseeing and optimizing the entire revenue process, from strategy through execution. This role plays a critical part in aligning marketing, sales, and customer success to drive consistent revenue growth. The ideal candidate is a data-driven leader who can implement and manage scalable processes, tools, and technologies to ensure predictable revenue outcomes.

Key Responsibilities:

Revenue Strategy: Collaborate with leadership to define revenue strategies, set goals, and forecast outcomes that drive growth across all revenue-generating teams (sales, marketing, customer success).
Sales & Marketing Alignment: Develop and implement frameworks to ensure seamless coordination between sales, marketing, and customer success, ensuring unified go-to-market (GTM) strategies and alignment across all revenue streams.
Revenue Forecasting & Analytics: Oversee the development and refinement of revenue models, forecasts, and dashboards that provide visibility into pipeline health, key metrics, and business performance.
Process Optimization: Identify and implement process improvements in areas such as lead management, sales processes, and customer lifecycle management to improve efficiency and conversion rates.
Technology Stack Management: Own the management of the revenue technology stack (CRM, marketing automation, BI tools, etc.), ensuring all systems are integrated, scalable, and aligned with company objectives.
Data Governance & Reporting: Establish a strong data governance framework and ensure data quality across all revenue systems. Develop and maintain reporting tools for revenue operations that drive actionable insights for leadership and sales teams.
Revenue Enablement: Work with enablement teams to ensure that sales and customer success teams have the training, tools, and resources needed to succeed. This includes sales playbooks, performance dashboards, and customer engagement strategies.
Team Leadership: Lead and mentor a high-performing Revenue Operations team, providing guidance on revenue strategies, data-driven insights, and performance optimization. Foster a collaborative culture to ensure cross-functional alignment and success.
Cross-Functional Collaboration: Partner with other departments such as finance, product, and IT to ensure alignment on revenue initiatives, pricing models, and overall company growth objectives.
Market Intelligence: Monitor market trends, customer behavior, and competitive landscape to inform revenue strategies and positioning.

Key Qualifications:

Experience: 10+ years of experience in revenue operations, sales operations, marketing operations, or related fields, with at least 5 years in a leadership role. Experience managing revenue operations for SaaS, B2B, or high-growth organizations is highly preferred.
Leadership: Proven experience leading cross-functional teams, driving alignment, and mentoring team members in fast-paced, dynamic environments.
Data-Driven: Strong analytical and problem-solving skills, with expertise in leveraging data to drive decision-making and optimize revenue performance.
Technology Proficiency: In-depth knowledge of CRM systems (e.g., Salesforce), marketing automation platforms (e.g., HubSpot, Marketo), and business intelligence tools (e.g., Tableau, PowerBI).
Revenue Forecasting: Expertise in building and managing revenue forecasts, pipeline management, and quota-setting processes.
Strategic Thinker: Ability to think strategically while executing on the tactical aspects of revenue growth, with a focus on scaling operations and systems.
Communication: Excellent communication and presentation skills, with the ability to convey complex information to senior leadership and other stakeholders.

Education:

Bachelor’s degree in Business, Marketing, Finance, or a related field (MBA preferred).

PLEASE NOTE: this role is 4/5 days on site in Plano, TX and pays up to $200,000 basic salary with a 20% target bonus.

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Senior Director of Revenue Operations