Who We Are 🌟

Hero is on a mission to become the go-to financial partner for Europe's digital SMEs. We stand out as an indispensable one-stop shop, offering more than just banking services — we provide ongoing support that helps businesses grow. Our commitment is to deliver a solution that maximizes value and minimizes costs to aid the growth of our SMEs, offering a business account that forms the foundation of their financial management. With our strong expertise in short-term credit, we are the unique European solution for professionals, integrating payment, credit, and banking services under one roof (soon to come!). We meticulously design our services to be flexible, scalable, and seamlessly integrated at every stage of a company's growth, all accessible through a single professional account.

What Sets Us Apart 💼

Comprehensive Business Accounts: At Hero, we offer more than a business account; we offer a financial ecosystem designed to own the ledger of SMEs. It’s not just a place to store money, but a platform to empower financial decision-making and strategic growth.
Expertise in Credit Solutions: Our proficiency in short-term credit is not just a service; it's a strategic advantage for our clients. We understand the need for accessible, flexible credit solutions that align with the dynamic pace of digital SMEs.

Our Major Strengths 🔥

🤖 A kick-ass product: The All-In-One Account That Support Your Growth
👨👩👧👦 A talented and international team: 45 employees from the best European Scale-ups.
💸 A robust financial structure: €18m raised and over a €50m debt financing round.
🌍 A European presence: France, Spain, Italy, Germany, and many more markets to come.

Your Ownership? 💪

As our first sales operations specialist, you’ll play a pivotal role in crafting and implementing the strategic initiatives and processes for the Sales and SDR teams in France, Italy, Spain and Germany !

At Hero, we are convinced that the Growth team plays a pivotal role in the company’s success. We don’t just solve short-term problems, but address the most complex business issues. We design and implement efficient, scalable solutions that enable Hero to meet and exceed its growth plans. To ensure Hero’s success, ops work daily with the Sales, Marketing and the Data team.

Are you ready for this thrilling challenge? 🚀

As the first sales operations specialist, you will join the Growth Team led by Valentin. Your primary responsibility will be to define and implement the tools used by the sales team. As a key business partner, you will play a central role in the sales machine, ensuring the smooth execution of projects that will impact the company and our revenue strategy. Your missions will include:

Building the Salesforce and tooling roadmap for the Sales team, in collaboration with the sales and growth teams.
Coordinating stakeholders (Growth manager, Sales Managers, Data analysts, etc.) to prioritize and deploy the most strategic projects.
Ensuring a seamless Salesforce experience and utilization of tools (such as Aircall, Modjo, Salesloft, etc.).
Providing daily support for these tools in the most scalable manner.
Maintaining constant interaction with our internal customers (Sales) and their customers (European SMEs) to proactively suggest improvements.
Managing high-impact projects for the Sales Team from ideation to deployment.
Reporting to the Lead Growth.

Your goal: to enable the Sales team to double in number by 2025, and to triple our customer base, while increasing Sales efficiency and satisfaction! 🎯

The little extra of our offer\ :*

Empowering and evolving tasks to maximize skill development from this experience
A unique opportunity to immerse yourself in an early-stage French startup within a fast-paced, rapidly expanding environment, collaborating with international teams

Your Profile? 🦸

A graduate from an engineering or business school with over 2 years of experience in a similar position, including at least 1 as a Salesforce Administrator. You have both a:
Comprehensive project management experience: understanding the problem, scoping, prioritizing, communicating with the development team, testing, communicating with business teams (Sales…)
Successful experience of deploying tech tools (CRM, telephony, emailing…)
Experience in a FinTech or financial service is a plus.
Strong analytical skills : you love solving analyzing data and you are not afraid of learning new technical or analytical skills (SQL, Python)
Problem solver: you are highly independent and capable of autonomously managing complex projects.
Entrepreneurial mindset: you thrive on starting from scratch and thinking outside the box.
Doer : you are able to get your hands dirty with the ambition to lift mountains
Natural curiosity and desire to make a real impact
Agile and flexible: you easily adapt to a fast-paced and high-growth environment
Fluency in English and French is mandatory.

Your perks? 💵

💲BSPCE (Stock Options).
💻A flexible remote work policy.
🗼Office in the heart of Paris
☀️An access to our coworking space based in Barcelona
🦸🏻 A team of experts, united and driven by a common passion for company development.
😎 A warm working atmosphere, with plenty of downtime: ice-breakers, regular team-building activities, afterworks, team lunches, seminars, etc.
🥗Meal vouchers to enjoy at lunchtime.

Your hiring process? ⏰

Get set! To secure an offer, you’ll need to navigate through a swift fourth-step process:

Videoconference of 30’ with our TA specialist, Maelis
Exchange with your future manager, Valentin, the Lead Growth
Business case with your manager at the HQ
Interview with the CEO Roland, the Head of Sales, Arnaud and the People Manager, Anne-Béatrice

Practical details:

Full-time contract
Availability: ASAP
Based in Paris

Hero

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Sales Operations Specialist (M/F)