To support our rapidly growing customer base in North America we are looking for an experienced, enthusiastic, and goal-driven Sales Operations Specialist to support our business.

Bilingual: Mandarin and English is a MUST to apply.

Responsibilities

Fully Support Service sales team executes daily operational requests.
Coordinate meeting logistics, including reserving conferences room, equipment set-up, creation of presentations, and preparing meeting materials.
Compile and edit presentation details from the Sales team.
Identify and respond to Sales enquires.
Provide main sales administration support for the senior management.
Support initial email outreach to qualify sales leads sent from HQ to the Palo Alto office, such as processing and detailing the training provided by the senior manager.
Handle sales operational tasks, such as filing, answering phone calls, responding to emails, preparing documents, greeting customers, and maintaining supplies.
Support budgeting procedures and provide basic bookkeeping services.
Update Sales records and inquiries and maintain Sales database.

Qualification

Experience in administrative services or related fields.
Exceptional time management skills and interpersonal communication skills (verbal and written).
Proactive, organized approach to multitasking.
Familiarity with office management procedures and basic accounting principles.
Highly proficient in common office software, such as MS Office and Google Workspace.
Bachelor's degree (or above) in related fields is preferred.

Hesai Technology

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Sales Operations Specialist