High Alpha is hiring a Chief Revenue Officer for one of its early-stage portfolio companies.

This B2B SaaS company provides a modern software platform that helps organizations improve how they coordinate work, manage information, and support decision-making. Its customers are primarily mission-driven and service-oriented organizations that value structure, clarity, and operational efficiency in how they run their internal processes and stakeholder communications.

About the Role

We are looking for a Chief Revenue Officer who can build and lead the revenue operating system for the company's next stage of growth. This role is not simply about managing a sales organization. We are not looking for an advisor, strategist, or executive who prefers to operate from a distance. We need a hands-on operator who enjoys building inside the business.

The CRO will own the broader revenue engine across Sales, Customer Success, Revenue Operations, and the revenue-related functions of Marketing, ensuring these teams operate with shared goals, disciplined execution, and a deep understanding of customer needs.

This leader will translate a strong product-market opportunity into a repeatable go-to-market motion through improved segmentation, positioning, qualification, customer acquisition, retention, and expansion.

The company is evolving from a primarily inbound, lower-ACV SaaS business toward a more strategic growth model focused on larger customers, higher customer value, stronger retention, and long-term account expansion. The ideal candidate understands how to increase customer value over time through thoughtful segmentation, value-based selling, operational excellence, and customer success.

Candidates do not need prior Chief Revenue Officer experience. We are looking for an experienced SaaS revenue leader who has built and scaled revenue organizations, understands the mechanics of growth, and enjoys operating in a highly collaborative, hands-on environment. This is a builder role for someone who enjoys improving systems, coaching teams, and driving measurable outcomes.

The successful candidate will combine commercial judgment, analytical rigor, customer curiosity, and practical AI fluency, with a clear point of view on how AI can improve prospecting, customer research, sales execution, customer success, account growth, and the overall customer experience.

First-Year Priorities

During the first year, this leader will focus on building the foundation for scalable revenue growth by:

Building and developing a high-performing revenue organization with the right team structure and performance culture
Establishing consistent sales methodologies, operating rhythms, and accountability across revenue teams
Improving RevOps discipline, forecasting accuracy, pipeline visibility, and revenue reporting
Strengthening customer retention and expansion throughout the customer lifecycle
Creating stronger alignment across Sales, Customer Success, Marketing, Product, Finance, and Support
Improving understanding of ideal customer profiles and the market segments where the company delivers the greatest value

Responsibilities

Own and lead revenue strategy across Sales, Customer Success, Revenue Operations, and revenue-related Marketing functions
Build the systems, processes, and operating rhythms needed to create a predictable and scalable revenue engine
Improve pipeline quality, conversion rates, customer acquisition, retention, expansion, and overall revenue efficiency
Define and refine the ideal customer profile and market segmentation strategy
Increase average contract value through value-based selling, improved positioning, and customer expansion strategies
Build stronger connections between acquisition, onboarding, customer success, retention, and expansion
Establish effective forecasting, reporting, and performance measurement processes
Evaluate opportunities across product-led growth, self-service, and digital acquisition channels
Develop practical AI-enabled go-to-market strategies that improve customer outcomes and revenue execution
Partner closely with Product, Marketing, Finance, and Support on pricing, packaging, positioning, and customer value delivery
Coach and develop revenue leaders and their teams
Build trusted relationships across the organization and influence stakeholders through collaboration and strong business judgment

Success Metrics

Revenue growth and achievement of company goals
Improved pipeline quality, conversion rates, and sales efficiency
Growth in average contract value, customer expansion, and retention
Improved gross and net revenue retention
Forecast accuracy and predictable revenue performance
Strong customer fit and improved cohort quality
Development of a scalable revenue operating system
Alignment across Sales, Customer Success, Marketing, Product, and Finance

Qualifications

Proven experience leading revenue growth within B2B SaaS organizations
Experience building and scaling revenue teams, systems, and operating processes
Strong understanding of subscription SaaS metrics including ARR, ACV, retention, expansion, and customer lifecycle management
Experience growing lower- to mid-ACV SaaS businesses while increasing long-term customer value
Experience improving forecasting, pipeline management, and sales execution
Demonstrated ability to build high-performing teams during periods of growth and change
Experience with product-led growth, self-service, or hybrid go-to-market models is preferred
Experience leading cross-functional partnerships across Sales, Customer Success, Marketing, Product, Finance, and Operations
Strong analytical and financial acumen with a data-driven approach to decision making
Experience helping organizations mature beyond founder-led or function-led revenue models is preferred
Strong customer orientation and market curiosity
Practical understanding of how AI can improve customer value, product strategy, and go-to-market execution
Executive presence with the ability to influence and build trust across the organization
Experience selling into nonprofits, education, healthcare, public sector, or other mission-driven organizations is a plus
Thrives in a fast-paced environment with multiple priorities
Self-motivated, organized, collaborative, and execution-focused

Benefits

Flexible work schedule with remote work options
Unlimited Paid Time Off and company holidays
Medical, dental, and vision insurance
Life insurance and short- and long-term disability coverage
Monthly phone and technology stipend
Wellness and lifestyle stipend
Paid parental leave
401(k) with employer match
Home office setup stipend
Equity opportunity
Performance bonus opportunity
Charitable donation matching
Coworking reimbursement
Annual company offsite
Sabbatical program after three years of service
Commitment to diversity, equity, inclusion, and belonging
Dedicated volunteer time

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