Business Operations Analyst

Location: Candidate should be from Bangalore

Scope:

Works as part of CSS-OU Delivery Team
Reports to the Operations Manager/Director
Provides status updates on progress of tasks/work.
Create, Analyze & Modify Reports for business need.
Collaborates with Delivery Organisation for any kind of support.
Dive deep into business processes to ensure compliance and drive process optimization.

Responsibilities:

Maintain the integrity of data, working with delivery operations team.
Running reports On Service Delivery by building analysis in Oracle Business Intelligence
Review collected data for accuracy, and present findings to the Operations Director/Manager
Excellent understanding of all tools and applications
Manage or escalate issues and queries connected to the data collection and processing process, quickly, accurately, and professionally.
Develop and maintain good working relationships with internal support groups.
Maintain documentation of the processes related to Report creation and analysis.
Identify opportunities to automate and enhance reports and business processes using ChatGPT and other authorized applications.

Profile:

Experience in Essential functions: 3-5 years
Highly computer literate - Essential
Excellent English verbal and written communication skills – Essential
Experience in using Tools and Application – Essential
Experience in building analysis and dashboards in Excel or other BI tool – Essential
Advanced proficiency in Microsoft Excel and VBA programming skills – Good to have
Ability to leverage ChatGPT and other AI-powered tools to improve workflow efficiency and reporting quality – Good to have
Knowledge of SQL and experience of running SQL queries in Oracle SQL developer – Good to have.
Accuracy and attention to detail
Excellent planning, Organising and Presentation skills, ability to prioritize workload.
Team player, Personal drive, Professional attitude

Pay: ₹400,000.00 - ₹690,000.00 per year

Benefits:

Work Location: In person

HighPoints technologies

New Jobs