HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Georgia, Missouri, Canada, UK and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

HME is looking for your talent! If you are a Senior Manager of Sales Operations we would love to hear from you! In this role, you will build our sales operation function from the ground up. A thought leader can lay the groundwork for how Hospitality & Specialty Communications (HSC) can best implement a data-driven approach to our sales processes and success.

What you will do in the position:

Build and lead the Sales Operations organization, driving consistent sales growth and
Design a data-driven sales execution model with the Senior Director of US Sales.
Enable a best-in-class sales forecast, pipeline, cross-sell, up-sell, and renewal/upgrade operating cadence. This includes gathering data, improving predictive measures, running analysis, and facilitating forecasts.
Define and manage key performance indicators (KPI's) for the global sales, service, and marketing organizations.
Lead the implementation of a new CRM working with the IT team to ensure a successful phased rollout.

What you will need to succeed in this position:

3-5 years’ experience in sales operations and management.
A proven track record of leading, training, and developing high-performing teams and a commitment to the development and engagement of your team as well as the sales team, which you do not directly manage.
Experience with the implementation and administration of AX, Salesforce, or other leading CRM systems.
Expertise in data management, data analysis, business intelligence, Excel, DB tools, and leading GTM technology products.
Data driven and proficient in Microsoft Office with emphasis in excel.
Detail oriented with the ability to prioritize and manage multiple tasks efficiently.
Recognize and recommend areas of process improvement.
Ability to problem solve independently.
Keen strategic and commercial instincts with the ability to actively contribute to the company growth strategy.
Ability to work effectively in a fast-past environment with cross functional teams. Bachelor’s degree in Business, Accounting or Finance required (MBA highly preferred).
10% travel required.

Pay Range: $92,690.00 – $142,600.00 This is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 10 pounds, 50 pounds with assistance.

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Senior Manager, Sales Operations