Sales Operations Assistant| Home Made

As a Sales Operations Assistant, you will play a pivotal role in ensuring seamless communication, effective event coordination, and exceptional customer experiences within our team. You will have the opportunity to build relationships with both landlords and tenants, coordinate sales associates' activities, and contribute to the growth and efficiency of our department.

Location: Southwark, London (office-based role - 1 day WFH post probation)

Salary: £24K - £25K (Depending on experience)

Working Day and Time: 9am-6pm/10am-7pm Monday to Friday plus every other Saturday (advanced day in Lieu for Saturday work)

Working with us:
Home Made are the fastest-growing lettings prop-tech company that is changing the way we rent for good! By utilising our unique tech and high-performance team we are improving the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!

To explore more about what we do, click here.

Role and Opportunities:

Include but not limited to…

Build positive relationships with both landlords and tenants to ensure that our scheduled events happen without any issues
Help coordinate the travel itineraries of Sales Associates, ensuring efficient scheduling and travel arrangements
Keep customers informed with the latest and most relevant information regarding appointments
Update Sales Associates, renters, and landlords promptly about any changes or developments
Proactively seek opportunities to increase the number of property viewings by collaborating with the Sales Team
Conduct regular audits of property-related information and access providers to ensure accurate and up-to-date records
Help with the development of the department by taking part in ad hoc project work that will add value to current processes and customer experience

About You:

You have exceptional written and spoken verbal communication skills
You enjoy working as part of a team and thrive in a mutually supportive working culture
You have excellent organisation skills with the ability to prioritise workload
You have exceptional attention to detail
Great decision-making and problem-solving skills

Home Made Benefits:

Annual Leave: 24 days leave + your birthday off!
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Culture Club: Running Club, ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Meditation Sessions, Mental Health Champions, CSR opportunities
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

Interview Process:

1st Round Video Call Interview with the People Team
2nd Round Online Assessment
3rd Round In Person Interview with the Line Manager and a Team Member

We are an equal opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at joinus@home-made.com

Home Made

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