Who are HotelMap

HotelMap is a global technology platform 100% focused on modernising and automating hotel booking in the conference, trade show, and group booking sectors. The HotelMap platform is used by the world’s leading conference and trade show organisers, including Informa, RX Global and DMG Events. The platform operates in over 500 cities worldwide and now includes over 1,000,000 accommodation operators.

Why we are hiring for this role:

We are looking for a Revenue Operations Analyst & CRM to join our small but mighty team of sales experts, marketers, and brilliant business folks. We believe HubSpot should make the lives of all commercial team members easier, allowing them to have a real impact on the organisation. We also believe it is an exciting time to be working with HubSpot to enable a modern go-to-market motion. This role is well suited to an analytical individual who truly enjoys working with the latest and greatest from HubSpot. With this role, you’ll get in at the ground floor in a fast-growing commercial organisation and have an opportunity to accelerate your career in the revenue operations space.

What you’ll be doing:

HubSpot Administration:

Manage and maintain the HubSpot CRM, ensuring data integrity and system functionality.
Configure and optimise HubSpot workflows, pipelines, and automation to support business processes.
Implement and manage integrations between HubSpot and other tools/software used by the company.
Provide training and support to team members on HubSpot functionalities and best practices.

Revenue Operations:

Develop and implement Revenue Operations strategies to align sales, marketing, and customer success teams.
Monitor and analyse key performance metrics to identify areas for improvement.
Manage the lead-to-revenue process, ensuring efficient handoff and communication between teams.
Create training sessions for the commercial team.
Collaborate with finance to align revenue recognition and forecasting processes.
Identify and implement process improvements to increase efficiency and effectiveness.
Document and standardise Revenue Operations processes and workflows.

Data Management & Reporting:

Ensure data accuracy and consistency across all systems.
Create and maintain dashboards and reports to track key performance indicators (KPIs).
Conduct regular data audits and clean-ups to maintain data quality.
Provide insights and recommendations based on data analysis to support decision-making.

Who you are:

2+ years of experience as a HubSpot administrator.
A strong understanding of the HubSpot platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of complexity.
You have strong analytical skills and systems-level mindset
Proven skills in project creation and management, including intake of tasks, prioritisation and successful delivery. Experience in communication and training of sales teams is a plus.

Our Benefits:

32 days holiday per year (inclusive of UK bank holidays)
Auto enrolment pension scheme (5% employee 3% employer)
BUPA health insurance

Hybrid working

Job Type: Full-time

Benefits:

Casual dress
Company events
Company pension
Private medical insurance
Work from home

Schedule:

Monday to Friday

Experience:

HubSpot: 2 years (required)

Location:

London (preferred)

Work Location: In person

Application deadline: 15/07/2024
Reference ID: Revenue Operations Analyst & CRM

HotelMap

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Revenue Operations Analyst & CRM