SUMMARY:

This Servant Leader will lead our Retail Stores in the states of Hawaii, Washington, Oregon and Nevada. You will lead a team of Retail District Managers and Support Services Managers to execute the company’s vision to become the best operating chain of independent craft and hardware stores in the country.

ESSENTIAL FUNCTIONS:

Lead the company’s Ace Hardware and Ben Franklin Crafts retail operations.
Build a cohesive team to support the company’s goals.
Develop strategic plans and ensure company-wide compliance.
Work as operational liaison between Department Directors and Chief Operations Officer.
Performs other related duties as required and assigned.

QUALIFICATION REQUIREMENTS:

Operational experience leading multi-store/multi-state high volume retail locations.
Merchandising experience (sourcing, buying, category management, pricing & promotions).
Marketing & Advertising experience (traditional and digital).
A Servant Leader who exemplifies our company’s culture and values, supports our associates and has an ingrained desire to deliver the ultimate customer experience.
Analytical and strategic thinking abilities, a talent for finance and budgets, ability to multi-task, and superior interpersonal skills.

SUPERVISORY RESPONSIBILITY:

This position will oversee multi-store/multi-state retail locations.

WORK ENVIRONMENT:

Work Environment: Works under varied conditions from regular office to store locations with exposure to heat and dust, hazardous equipment (box openers, scissors, staplers, paper cutter), and supplies (ink, glues, chemicals, paint, etc.)

SKILLS, KNOWLEDGE & ABILITIES:

Communication:

Interact with all types of individuals and convey information effectively and clearly.
Comprehension of ideas presented in various forms.
Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking/Logic:

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Applying general rules to specific problems to produce answers that make sense.
Organizes work to complete assignments, maintains accuracy and pays attention to detail.

Judgment and Decision Making:

Evidence of the practice of a high level of confidentiality.
Able to understand and follow instructions to complete assignments correctly and on time.
Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Physical Exertion:

Operating automated office equipment.
Lifting up to 30 lbs. with the absence of physical limitations.

HouseMart Stores | Ben Franklin Crafts | Ace Hardware

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