We're looking for a team member who is passionate and dedicated to developing, marketing, selling, and supporting our award-winning solutions that enable companies to focus on their most precious resource - their employees. We are not looking to fill jobs, we want to grow careers!

The Sales Operations Support Specialist will support the sales and operations teams with a wide variety of recurring as well as ad-hoc duties. This is a full-time remote position!

This position has an hourly range of $18/hr - $20/hr USD plus a monthly bonus based on sales (up to an additional $900/monthly based on meeting sales quota)! Where an applicant will ultimately fall within the stated range depends on a variety of factors, including, for example, geographic location and level of experience.

Essential Functions

Maintain accurate account information in Salesforce and BMP
Maintain Professionalism at all levels of the organization.
Sales support including transaction processing, systems support and invoicing
Provide support processing credit cards
Provide support entering orders into BMP
Receive customer feedback regarding products.
Ensure accurate and timely processing of invoice requests
Assist with special projects for Sales and Operations Department.
Maintain an accurate and current record of all activities and account information in Salesforce
Additional administrative support of the Sales and Operations Departments as assigned

Competencies

Adaptability - The ability to balance competing priorities and work in a fast-paced
performance driven environment
Positive Interactions - Must have a positive and professional attitude with excellent
interpersonal, verbal, and written communication skills
Passion – is engaged and excited to give their best to support our customers' needs
Impact – the ability to take initiative and always follow through to completion
Innovation – is detail oriented and demonstrates excellent time management skills

Qualifications

Associate of Arts degree preferred - We do recognize there are various educational pathways and encourage anyone who believes they are qualified to perform the essential job functions to apply. We review and consider all applications.
Minimum 2 years of experience in customer service and/or administrative duties in a professional business environment

We offer all the usual benefits plus a few that our team gets excited about:

All the coverage you would expect- health, dental, vision, etc.
Flexible work hours. We work hard, but understand that people are most productive when they can manage their own schedules and work/life balance
Learning & Development Program. We are committed to helping you succeed as you grow your career. Plus, you have unlimited access to the HSI LMS and library of career development training!
Generous vacation time. Take the time you need when you need it
Retirement benefits. We want to support your future and offer a generous $1:$1 company match

Disclaimer

Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements, and should not limit additional duties and responsibilities assigned. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of HSI.

ADA Requirements

Constant interpersonal skills, teamwork, customer service, problem analysis, and reading, speaking, writing, and understanding English. Frequent creativity and time management skills. Occasional decision-making and independent judgment or action. Frequent keyboarding, sitting, standing, hearing, and talking

HSI EMERGENCY CARE SOLUTIONS INC

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Sales Operations Support Specialist - Remote