We are seeking a talented individual to join our team as a Revenue Operations Manager. In this role, you will be at the forefront of our strategic initiatives, leveraging your expertise in data analysis, Salesforce administration, and project management to enhance our go-to-market support operations. As a strategic partner, you will collaborate with cross-functional teams to streamline processes, integrate technology stacks, and drive revenue generation. If you thrive in a challenging and innovative environment and are ready to make a significant impact, we want to hear from you. Join us in shaping the future of our company and accelerating our growth trajectory. This role reports to the Director of Business and Revenue Operations.

WHO YOU ARE

Data Analysis

Experienced and confident Salesforce administrator - needs to be able to do basic Salesforce updates and speak the language of Salesforce
Experience with full-funnel metrics, both identifying and analyzing to offer support to Sales and Marketing.
Experience building and maintaining Salesforce reports and dashboards. Intermediate Excel skills are required – experience with a BI tool (Tableau, Sigma, Salesforce Analytics) is a plus.

Process Management

Demonstrated ability to understand the interconnectedness of various departments and processes within the company to drive strategic decision-making and optimize revenue generation
Skilled in documenting current state, identifying improvement areas, building and implementing improvement processes.
Skilled in assessing and communicating the company-wide impact of revenue operations initiatives, aligning them with overarching business goals and objectives

Project Management

Experience with complex, business-critical projects.
Skilled in understanding business processes and reasoning in order to gather and document requirements.
Experience with negotiation and mediation between stakeholders.
Proficient in project management techniques to effectively coordinate and prioritize revenue operations projects.

WHAT WE ARE LOOKING FOR YOU TO DO

Assist in deploying and maintaining sales improvement strategies by creating documentation, managing and maintaining data, and reporting and analysis on the adoption of strategies.
Be seen as a strategic partner working within systems strategy and maintain roadmap alignment with evolving business objectives.
Assist in building an operating framework to drive planning and partnership with the overall Revenue Organization.
Utilize advanced data analysis techniques to identify trends, patterns, and insights within sales and revenue data, providing actionable recommendations to optimize performance and drive revenue growth.
Monitor Data Quality and completeness.
Develop and maintain key performance metrics and dashboards to track the effectiveness of sales operations initiatives and drive informed decision-making.
Define and deploy new processes and systems to drive increased sales productivity and customer time to value and drive adoption.
Lead and execute projects aimed at enhancing sales support operations, from system implementations to process improvements, in a fast-paced startup environment.
Ensure all system changes meet business requirements and provide proper documentation for education and compliance purposes.
Collaborate cross-functionally with sales, marketing, customer, finance, and product teams to streamline processes, improve efficiency, and drive revenue growth.

HOW YOU'LL KNOW YOU ARE SUCCESSFUL/KEY PROJECTS (Within 6 Months )

The initial focus for this role will be on Sales, Business Development, and Partnerships processes and analytics

Document existing Sales Process (Lead to Implementation/AM Handoff and surface Gaps.
- KPI: Process Adherence Rate.
Monitor Data Quality from Internal (AE's/AM's) and External (ZoomInfo) entries.
- KPI's: Data Completeness %
Data Accuracy across systems
- KPI: Data Consistency %.
Run the adoption of our revised Deal Desk Process
- KPI:Adoption Rate
Sales Efficiency Metrics : Monitor and Improve Sales Efficiency metrics.
Assist with Closed-Lost data capture revamp.
Assist with TOF Analysis.

WHAT YOU'LL BRING

Advanced knowledge of Salesforce
3+ years in Revenue or Sales Operation or related field
Experience with Outreach and Hubspot
Bachelor's degree in Business Administration, Finance, Economics, or a related field.
Proven experience in data analysis, preferably in a sales or revenue operations role.
Strong project management skills, with the ability to prioritize tasks, manage timelines, and drive projects to completion in a dynamic startup environment.
Proficiency in data visualization tools such as Tableau or Power BI, as well as advanced Excel skills.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Adaptability and a willingness to learn and embrace new technologies and processes.
High attention to detail and a commitment to delivering high-quality, accurate work.
Self-motivated and results-oriented, with a proactive approach to problem-solving and decision-making in a fast-paced, rapidly evolving environment.
2+ years of working experience in Agile methodologies
Experience with our tech stack

OUR TOOLS

Salesforce (Sales + Service + Experience Clouds)
Pardot
Outreach
ZoomInfo
Linkedin Sales Navigator
Lean Data
6Sense
Atrium
Vitally
Monday.com
Highspot
Chorus.ai
Chilipiper

This role may also support connected systems such as:

SaasOptics

LOCATION

We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we'd rather find the absolute best people regardless of where they live.

CANDIDATE EXPERIENCE

We value your time and want you to know what to expect from us. This role is critical to the growth of Hyperproof and as such, for this interview, we expect to ask you to participate in;
- Screening call with Talent Acquisition (30 mins)
- 1st interview with Hiring Manager (45 minutes)
- 3 Core Values Interviews w peers (45 minutes each)
- Final Meetup with Hiring Manager (30 minutes)

WHERE YOU'LL GO

Hyperproof also loves to see an internal transfer. If a linear career path is not what you're looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

WHAT WE OFFER

Annual compensation reviews + equity
Unlimited PTO: strongly encouraged to unplug and recharge
Health: coverage for medical, dental, and vision - employee and dependents
401K which vests immediately, complete with a 4% company match
12 weeks of Parental leave and 1 year free diapers and wipes with Honest
Annual company in-person events and quarterly in-person connects
$1000 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
$100 quarterly paid wellness stipend
Pet insurance
Slack channel notifications turn off after 5 pm based on your time zone
Two Hypercharge weeks of rest where we close company wide (July & Dec)

It's an exciting time to be at Hyperproof — we recently raised $40 million in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.

At Hyperproof's core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.

We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don't happen.

Learn more about the @hyperproof culture and how it all started.

EQUAL OPPORTUNITY EMPLOYER

Hyperproof is committed to a diverse and inclusive workplace — it's one of our core values! Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Hyperproof

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Revenue Operations Manager