Location: Canvey Island

Salary: Competitive

Are you a hands-on leader with a passion for operational excellence, people development, and customer service? We are looking for a dynamic Regional Vehicle Sales Operations Manager to lead Vehicle Sales Yard sites a at our Canvey Island and Red Lodge (Bury St Edmunds) Yards.

This is a high-impact role where you’ll drive performance, ensure compliance, improve operational standards, and support a thriving team culture across your region.

About The Role

As Regional Vehicle Sales Operations Manager, you will be responsible for delivering all operational objectives across both sites. You’ll ensure consistency, efficiency, and high standards of performance across your region by leading your teams, enhancing processes, and creating a safe, customer-focused environment.

Key Responsibilities

Operational Excellence

Ensure sites are fully resourced to meet volume, quality, and SLA targets.
Improve site layout, vehicle flow, and housekeeping standards.
Champion best practice and operational SOP consistency across all locations.
Provide outstanding service to internal and external stakeholders.
Attend cross-functional meetings and cascade communications effectively.
Ensure adequate supplies and resources are available in line with delegated authority.
Provide regular updates to Senior Leadership and attend sites weekly for audits and support.
People Leadership
Lead by example and support teams hands-on when needed.
Set clear objectives for Yard Operations Team Leaders and drive continuous improvement.
Support recruitment, training, development, and retention across your region.
Collaborate with Transport, Auction Sales, Finance, IT, HSEQ, Marketing and other departments.
Deliver People Plans focused on performance, succession, and development.
Support investigations and disciplinaries when required.

Compliance & Safety

Promote a strong safety-first culture and ensure compliance with all policies.
Oversee incident and accident reporting with the HSEQ team and implement corrective actions.
Maintain quality and environmental standards (ISO 9001, 14001, 27001, 45001 & OHSAS 18001).
Conduct safety and environmental audits and liaise with regulatory bodies.
Ensure adequate resources exist for full standards adoption.

Mandatory Safety Leadership Tasks

Daily Pre-Job Safety Meetings
Monthly Forklift Observations
Monthly Spill Kit & First Aid Inspections
Monthly Fire Safety Checks & Site Inspections
Hazard Reporting & Stop Audits

Skills & Experience

Strong leadership and team management experience
Full understanding of yard/site-level operations
Excellent stakeholder communication and issue resolution
Confident training and mentoring others
Good understanding of H&S regulations
IT literate

Qualifications

Full UK Driving Licence (Essential)
GCSEs in Maths & English
Team Leading Level 2+ (Desirable)

Personal Qualities

Exceptional attention to detail and problem-solving ability
Strong organisational and time management skills
Clear communicator – written and verbal
Self-motivated, adaptable and able to inspire others

What We Offer

Day shift, Monday to Friday
Ongoing training and professional development
Free onsite parking
Uniform and PPE provided
Telus Health
Discounted parts and non-auction vehicles
Employee discount on Vodaphone
Paid day to volunteer for a charity of your choice
33 days holiday (including Bank Holidays)
Pension plan with 3.5% employer contribution
Competitive basic salary

Please Note

This role is subject to a satisfactory DBS, right to work and reference checks.

We reserve the right to close this this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible.

Who are we?

Owned by industry-leading auctioneer, RB Global, IAA annually processes tens of thousands of vehicles nationwide, serving an international buyer base in more than 170 countries including registered customers, insurers, dealerships, fleet lease and rental car companies as well as charitable organisations. Daily online auctions showcase salvage and non-salvage inventory, offering buyers a wide range of vehicles to choose from.

IAA United Kingdom

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Regional Vehicle Sales Operations Manager