Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

350+ employees across 14 offices in 11 European countries
30+ nationalities represented, average age: 32
10,000 corporate clients trust us
€80M in revenue in 2025, with a target of around €100M in 2026
Profitable for nearly two years
Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service

A strong culture built around 4 core values

Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions.
iBanFirst is profitable and backed by long-term investors: Xavier Niel and Bpifrance, historical shareholders, and Marlin Equity Partners, who joined in 2021 to support our international ambitions.

Joining iBanFirst means joining a profitable, international, fast-growing company at a pivotal moment — where commercial transformation and data-driven decision-making are at the heart of our next phase of growth.

Recruitment Context

We are investing in building and strengthening our Revenue Operations function as iBanFirst enters a key phase of commercial transformation. With a new CRO on board and our commercial teams evolving across Europe, we are creating the conditions for a high-impact RevOps function that sits at the very centre of the business — a true intelligence hub for performance.

This is a moment of real opportunity: the Rev Ops team will have direct visibility with the CEO and executive leadership, and will play a central role in shaping how iBanFirst grows across markets.

Manager & Team

You will report to Anne-Sophie Pradier, VP Revenue Operations & Partnerships.

You will work hand-in-hand with Anne-Sophie and in close collaboration with Alexandre Schont (Chief Revenue Officer), Anne-Sophie's N+1, who will be a key partner for strategic discussions on commercial performance. Your work will feed directly into decisions at CRO and executive level.

The Revenue Operations team is structured around two complementary pillars:

Revenue Operations — strategic analytics, KPI definition, funnel intelligence, business partnering with the CRO
Sales Operations — execution-focused, working closely with country managers and commercial teams on process, CRM, and productivity

You will be the RevOps Lead — working at the intersection of data, strategy, and commercial execution, with high visibility across the organisation.

What will you do?

With a cross-functional view of the full customer lifecycle — acquisition, closing, retention — you will be a key driver of alignment between our Sales, Marketing, and Customer Success teams across multiple markets. You are equal parts data cruncher and strategic partner: as comfortable diving into the numbers as you are presenting insights to leadership.

Key Responsibilities

Business Performance Analysis & Insights:

Build and own a unified view of the revenue funnel, from lead generation to client upsell
Track and analyse key revenue metrics: ARR, NRR, churn, LTV, conversion rates by stage and market
Define and align company-wide KPIs in close collaboration with Anne-Sophie and the CRO — ensuring the whole organisation speaks the same language on performance
Deliver actionable insights to support go-to-market decisions and executive reviews

Sales, Marketing & CS Alignment

Identify and resolve friction points across teams to streamline the customer journey
Define and maintain shared definitions, metrics, and processes across functions
Lead cross-functional projects to improve the end-to-end customer lifecycle

Tech Stack & CRM

Oversee the integration and consistency of the GTM tech stack (CRM, marketing automation, CS tools, revenue intelligence platforms)
Ensure data quality and integrity across the full funnel

Forecasting & Strategic Planning

Contribute to revenue forecasting and commercial planning exercises
Model growth scenarios and market prioritisation frameworks

AI & Efficiency

Drive AI adoption initiatives within the commercial teams — identifying concrete use cases to increase team efficiency and impact

Role Objectives

First 3 Months

Get fully up to speed with iBanFirst's commercial model, data infrastructure, and existing reporting
Build strong working relationships with Anne-Sophie, Alexandre Schont, and key business stakeholders across Sales, Marketing, and Customer Success
Develop a clear view of the current state of KPI definition and funnel tracking

First 6 Months

Define and align the company's core revenue KPIs — the top priority for this role
Deliver a reliable, decision-grade view of the revenue funnel across markets
Establish a regular cadence of insights and business reviews with senior leadership

First 12 Months

Be recognised as the intelligence hub of the commercial organisation — the team people come to for answers on business performance
Have a measurable impact on the quality of go-to-market decisions
Contribute to at least one strategic initiative (AI, commercial transformation, or planning)

What do you bring?

Experience

5–7 years of experience in Revenue Operations, Sales Operations, Business Operations, or a business analyst role in a B2B environment
Proven track record of turning complex data into clear, actionable insights that drive commercial decisions
Experience working cross-functionally with Sales, Marketing, and/or Customer Success teams

Must-have Skills

Strong analytical mindset — you are a data cruncher at heart; you live in the numbers and know how to make them tell a story
BI tools proficiency — hands-on experience with Power BI, Metabase, Tableau, or equivalent; Excel/Google Sheets at an advanced level
Entrepreneurial spirit — you don't wait to be told; you identify opportunities, take initiative, and are energised by having real impact in a fast-moving environment
Cross-functional collaboration — you build trust across teams, communicate clearly with both technical and non-technical stakeholders, and know how to align diverse teams around shared goals
Salesforce or equivalent CRM — comfortable working with CRM data; Salesforce experience is a strong plus
Fluent in both French and English

Nice To Have

Experience in fintech, payments, or B2B SaaS — especially familiarity with SaaS metrics (ARR, NRR, LTV, CAC…)
Previous exposure to revenue forecasting or commercial planning
Experience with AI tools in a commercial or operational context

What do we offer?

Permanent contract (CDI)
Compensation: €65,000 – €85,000 gross annual package, including a 10% performance bonus
Location: Paris (Porte Maillot)
Hybrid work policy: Office-first culture — approximately 1 day/week remote. Travel to European offices ~2 times per quarter.

Why This Is a Great Opportunity

High visibility from day one — direct exposure to the CEO, CRO, and executive leadership team; your work shapes decisions at the top
A pivotal moment — iBanFirst is transforming its commercial organisation; you will be a key architect of that transformation
Real strategic impact — this is not a support role; it's a central, decision-driving function that the business relies on
Entrepreneurial environment — flat hierarchy, fast decisions, and the space to build and own your scope
AI at the forefront — you'll be part of initiatives to bring AI into the commercial teams, in a company that takes technology seriously

Benefits

Swile meal card
AXA health insurance
50% commuter benefit reimbursement
RTT (extra paid days off)
Gymlib subscription
Paid parental leave
Company-wide events, team offsites, and social activities

Recruitment Process

Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (Teams) — Purpose: General fit, motivation, salary expectations, availability
Interview with Anne-Sophie Pradier (VP Revenue Operations & Partnerships) — 30 minutes – remote (Teams) — Purpose: Role fit, analytical mindset, strategic vision, team fit
Case study with Anne-Sophie Pradier — 45 minutes – remote or in-person — Purpose: Practical assessment of analytical thinking, data approach, and RevOps problem-solving
Final round with Alexandre Schont (Chief Revenue Officer) — remote or in-person — Purpose: Leadership validation, strategic alignment, long-term potential

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