Position Overview

This role supports a large-scale bank sponsorship conversion initiative. Wells Fargo is exiting the sponsor bank space, requiring the migration of merchants to alternate financial institutions.

10 resources for bank sponsorship conversion (WF is exiting sponsor bank space, have to move those merchants to other FI's).

Work has already started – behind in work.

Job Description

Key member of the Debit network, EBT and Fleet Operations team, this position will support debit network setups and bank sponsorship initiatives and projects. Debit network setup will entitle merchants for debit processing including but not limited to 23 debits networks on multiple Fiserv platforms (i.e. Buypass, FDMS/North, Omaha, etc.). Bank sponsorship efforts will evaluate and support new onboarding of sponsorship including but not limited to creating BIN and ICA for debit processing. The role provides provide support for documenting procedures. Also, role will partner with other Associates within the Debit Ops team to support research, projects, and ad hoc task.

Key Aspects of the Work

Lots of manual paperwork to set up debits for processing
600 request going out to each debit networks

Key Expectations & Skill Requirements

Strong Experience supporting implementation process
Strong attention to detail and ability to manage high-volume tasks
Attention to detail
Implementation process

Technical Expertise

Adobe (PDF)
DocuSign
Excel
Word
Familiarity with ServiceNow as the primary ticketing system

Basic Qualifications for Consideration

5 years professional experience focused on merchant / client implementation / client entitlement
Strong attention to detail and accuracy
Must have effective written and verbal communication skills
Multi-tasking and ability to prioritize
Excellent analytical skills
Ability to work, stay focused, and organize in a dynamic and fast paced environment
Ability to work under pressure to resolve issues affecting production services
Team player

IMCS Group

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