Revenue Operations Manager

Employment: Full time, permanent
Location: London (hybrid working, minimum 2 days per week in the office)
Salary: Competitive, plus annual bonus scheme

About the opportunity

Are you an experienced Revenue Operations manager who is looking to make an impact? Immerse Education, a rapidly growing provider of online and in-person programmes, is seeking a Revenue Operations Manager to help us revolutionise the way students learn worldwide.

Our mission is to empower students with the knowledge and skills they need to succeed in the 21st century. As our Revenue Operations Manager you'll play a pivotal role in ensuring that our transformative educational experiences reach students worldwide.

Immerse Education is a leading provider of high-quality academic short courses for junior students. We are seeking a Revenue Operations Manager to join our team in London, to lead the day-to-day operations of our revenue function, with a focus on driving growth, improving GTM intelligence and expanding our international footprint.

Having more than quadrupled our revenue in the past two years, we are a fast-paced and dynamic start-up, offering a supportive and inclusive work environment with opportunities for career growth and advancement. We value diversity, equity, and inclusion and strive to create a workplace where everyone can thrive and grow.

Over the past two years we have grown from a staff team of three to more than 30, and have diversified our portfolio of in-person and online programmes as we continue our journey to becoming a global leader in transformative educational experiences.

We have recently upgraded our CRM to Salesforce, and the successful applicant should have Salesforce administration experience and will be responsible for identifying and implementing improvements as well as maintaining the platform.

If you meet these requirements and are excited about the opportunity to lead RevOps efforts for a growing educational provider, we'd love to hear from you.

About the role

Develop and implement revenue operations strategies to drive growth and profitability, with a focus on expanding our international footprint
Manage and optimise our Salesforce system to ensure accurate data and streamlined processes
Create and maintain revenue reporting dashboards and KPIs, and provide regular updates to the senior leadership team
Work closely with the sales and marketing teams to develop and implement pricing strategies and promotions
Collaborate with the finance team to ensure accurate revenue recognition and forecasting
Lead the development and execution of our annual strategic plan, with a focus on achieving revenue growth targets
Identify areas of improvement in our revenue processes and implement solutions to drive efficiency and scalability
Regular reporting to company leadership

About you

5+ years of experience in revenue operations or a related field, with experience as a Salesforce administrator, in the SaaS industry
Proven track record of developing and implementing revenue operations strategies that drive growth and profitability, with a focus on international expansion
Strong analytical skills and experience creating and managing revenue reporting dashboards and company-wide KPIs
Expertise in maintaining, managing and optimising Salesforce systems
Experience using Zapier to connect third party applications
Good understanding of sales and marketing pipeline processes
Experience collaborating with sales, marketing, and finance teams to drive revenue growth
Experience in hypothesis testing of new data-driven initiatives in order to increase business performance
Strong leadership skills and experience managing and building high-performing teams
Excellent critical thinking and problem solving skills
Proactive at identifying data-driven approaches that inform business decisions
Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments and with senior leadership
Good knowledge of Microsoft Excel

The ideal candidate also:

Has worked in the education technology industry
Is SalesForce certified
Proven statistical experience
Advanced knowledge of Microsoft Excel
Familiarity of both B2C and B2B sales and marketing processes and challenges
Basic python coding skills

We understand that candidates may not meet every single desired qualification. If you think you could bring value to the role even though your experience differs from what we have identified, we would love to hear from you! You must, however, have the Right to Work in the UK by the time your contract starts.

At Immerse Education we believe in equality and like to welcome a diverse range of new members to the team. As part of our commitment to safeguarding and child protection we shall ask successful candidates to undertake safer recruitment vetting checks including a criminal record check.

Immerse Education is a member of the IMPACT FIFTY group - the 50 most impactful companies to work for, see https://www.impactfifty.com/We are a leading and expanding provider of educational experiences to students across the world, comprising residential summer schools and online short courses. See our website for further details: https://www.immerse.education/

Job Types: Full-time, Permanent

Salary: £31,094.37-£71,857.20 per year

Benefits:

Flexitime

Schedule:

Flexitime
Monday to Friday

Supplemental pay types:

Bonus scheme

Ability to commute/relocate:

London, EC4V 3DS: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (preferred)

Experience:

Revenue Ops (required)

Work Location: Hybrid remote in London, EC4V 3DS

Reference ID: ROAp2023

Immerse Education

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