The Sales Process/Operations Manager is responsible for managing administrative functions of the sales team as directed by the VP Protein Sales with focus on optimizing the sales process, improving team productivity, and ensuring the sales team has the tools and resources needed to succeed.

Essential Duties/Responsibilities:

Supervises and manages a team of dedicated Sales Administrators
Develops and implements workflow process for sales optimization
Data analysis and contract processing
Software & technology rollout
Project management
Provides support to the sales team via training, coaching, onboarding, of current and new process, software, tools, etc.
Collaborates with other departments such as Accounting, Operations, Marketing, QA, Transportation and IT to ensure alignment and efficiency
Work with teams to identify and resolve any challenges that may impact business
Works with leadership and accounting for period end reports, account clean up, etc
Works with sales leadership to develop sales analysis and generate sales reporting
Ensures data integrity within sales systems
Working with different departments of organization for selection, testing, and implementation of processes, software, etc.
Explores new technologies that could advance the sales organization
Other duties as assigned

Minimum Qualifications:

High school diploma or GED equivalent; Bachelor's degree preferred.
5+ years of experience in sales administrative field; 1-2 years of supervising team preferred
3+ years in customer service field
Management experience
Superior knowledge of Oracle ERP and Office 365 Applications, with emphasis on Excel Pivot Tables

Preferred Qualifications:

Excellent math skills, including statistical analysis
Strong attention to detail, organizational skills, and ability to prioritize
Exceptional communication skills both written and oral
Self-motivated; self-starter; extroverted personality
Work well with all levels of the corporation
Must be flexible and able to excel in a stressful environment

Travel: 10% domestically

IMPACT STAFFING INTERNATIONAL

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Sales Operations Manager (Protein)