REQ-10101769
07/11/2025
Structuring & Advisory
Londen, Groot-Brittannië
ING Bank

Department Overview

ING Wholesale Banking (“WB”) is looking to hire a Credit Insurance Portfolio and Business Operations Manager for its Credit Insurance (CPRI) team to be based in London.

The Credit Insurance team coordinates the Bank’s efforts in insuring loans on a global basis. The team is part of Loan Distribution Group (‘LDG’) which includes Loan Syndicate, Loan Sales and Structured Distribution Solutions. LDG is one of the five functions within ING’s Capital Markets and Advisory (‘CMA’) division alongside Global Capital Markets, Corporate Finance, Corporate Investments and Acquisition Finance.

ING is a recognised buyer of credit insurance with a strong reputation for credit quality and variety of sectors. Growth is epected to continue spurred by Basel 4, capital velocity requirements and collaboration with Structured Distribution Solutions (Significant Risk Transfers involving mezzanine tranches) and Capital Management.

As part of the team, you will be in charge of monitoring the whole CPRI portfolio, coordinating the product globally, monitoring and maintaining secondary limits on insurers, liaising with our 2 brokers and directly with some insurers, and improving internal processes. Having the ability to deal with both internal and eternal stakeholders is a must.

Eperience/Knowledge/ Skills

Essential:

At least 5 years’ banking eperience.

in a portfolio manager or business manager role, or
in a support function role (risk, finance, operations, etc.) or
in the credit insurance sector in a portfolio manager or business manager role.. Stakeholder management (internal and e
ternal)
Decision-making under ambiguity
Task prioritisation and multitasking
Initiative-taking and problem-solving

Main Duties and Responsibilities of Role:

Monitor the whole CPRI portfolio and coordinate the product globally (London, US and APAC)
Liaise with CPRI Operations team to ensure effective in life management of the portfolio
Coordinate on boarding and in life management of Insurers and Brokers such as KYC and NDA wording Approve and verify all eposures to Insurers, the use of Brokers and coordinate ta
checks Manage e
posures to all Insurers in line with the Risk Framework and Risk approvals Report credit e
posure on Insurers to Risk, dashboards, revenues, and distribution volumes to Management
Coordinate regular reviews of 50+ insurer groups to enable Risk to understand and approve the structure and reinsurance programmes of the insurers and the business that we place with them, and prepare memos to maintain and increase secondary limits on insurers
Responsible for setting up all operational processes for the global CPRI team and ensuring that they are understood and actioned effectively
Write new or update procedures and disseminate them to the CPRI Principals Manage and resolve ad hoc queries of all levels of compleity by utilising internal and e
ternal network
Coordinate adequate support for the product from all functions within the Bank (Legal, Risk, etc.);
Organise ING Insurance Day sessions and other ad hoc presentations to insurer
Support other CPRI colleagues on team projects
Maintain strong working relationships with Brokers and Insurers and all other stakeholders.

Qualification/Education

Essential :

cellent written and oral fluency in English as well as numerical.

Personal Competencies

Essential:

Independent and proactive
Confident decision-maker
Team player
Attention to detail
Efficiency and effectiveness
Results-driven
Intellectually curious
Sociable and relationship-oriented
Adaptable and resilient

ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead)

For us, success will only be achieved if we act with Integrity.

Some companies see diversity as a bo to be ticked. We see it as fundamental to our success, and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that’s a promise.

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Amanda Whitehead

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.

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