Founded in 2020, Innergem is a leadership development and training consultancy that partners with organizations across local government, corporate, nonprofit, and HR-driven environments to deliver impactful trainings, retreats, and cohort-based programs. Essentially, we help teams work better, together. We operate from our signature framework: the G.E.M. Model, framed around growth, empowerment and mindshift techniques that we apply to all our client facing work.

Role Description

We are excited to be seeking a Business Operations Manager who thrives in a fast-moving, people-centered, mission-driven environment. We care about employees. We care about managers. We care about teams. We are looking for someone who aligns with our mission as this role will be the operational backbone of the business!

This is an ideal role for someone who enjoys organization, systems, managing meaningful work and who wants exposure to leadership development, facilitation, and the behind-the-scenes mechanics of a growing business. We are looking for someone who can jump right into the role into a fast paced, flexible environment.

Key Responsibilities

Operations & Administrative Support

Support day-to-day business operations to ensure training, retreats, and engagements run smoothly.
Manage operational calendars, timelines, and logistics for programs and events.
Oversee our systems: Draft, organize, and track proposals, contracts, and administrative documentation.
Maintain organized digital systems (folders, trackers, templates, CRM records).

Outreach & Research Support

Research and build targeted outreach lists to support marketing and business development efforts.
Identify potential opportunities such as RFPs, conferences, trainings, and partnerships.
Organize and maintain outreach pipelines and contact databases.
Create, update, and customize marketing, proposal, and program overview decks using existing content and brand guidelines.
Support the maintenance and organization of marketing materials, templates, and collateral.
Assist with light Canva-based design and document editing (formatting, polishing, consistency).

Program & Event Support

Manage

administrative and logistical needs for trainings, retreats, and off-sites.
Attend conferences, trainings, and events (as needed) to support on-site administrative and operational work.
Create an organized system of follow-up related to client sessions and engagements.

Additional Cross Functional Support:

Partner

closely with the Founder/CEO to anticipate needs, organize priorities, and keep projects moving.
Communicate needs and priorities clearly and proactively across projects and timelines.
Opportunity for people management down the pipeline
Play an active role in the growth of the company

We are looking for someone with

years of experience in operations, administration, project support, or a similar role.
Bachelor’s degree and/or relevant professional certifications, training, or comparable experience in a related field.
Experience managing projects & operating with a managerial mindset
Experience or knowledge in the Learning and Development, HR or operations landscape
Encompasses an entrepreneurial mindset, willing to be a partner with new jntjistices, projects or ideas
Strong organizational and time-management skills; able to manage multiple priorities.
Comfortable creating structure in evolving environments, esp with an early start-up
Strong written and verbal communication skills, unafraid to manage up, ask questions & communicate expectations in a timely manner
Experience with tools such as Google Workspace, Canva, PowerPoint/Google Slides, and basic CRM or tracking systems.
Comfortable working independently while staying closely aligned with leadership.

Work Environment & Schedule

Part-time: 20 hours per week
Hybrid role: 2 days per week in our Chino Hills office; remaining hours remote
Some flexibility in schedule depending on project needs and events

Compensation & What We Provide

Compensation: $32–$42/hour (commensurate with experience)
Access to office space in Chino Hills, including coffee, snacks & a local farmers market on Wednesdays!
Technology stipend included
Professional development opportunities as they arise (trainings, workshops, conferences), including access to strengths assessments and coaching
Exposure to leadership development, facilitation, and training design work
Inclusive and fun work environment that values a life/work integration lifestyle
Opportunity to attend conferences, events, and trainings
Collaborative, supportive culture where your ideas and initiative are welcomed
Possibility for role growth (or a full-time role) as Innergem continues to scale

How to apply:

Send your resume and a 2-3 minute video highlighting who you are and why you would be a good fit for this role

Email it to Priya Sodha priya@innergemworks.com

Last date to apply: February 28th, 2026

Innergem

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Business Operations Manager