Overview:

InnovMetric is a fast-growing multinational company that is on the lookout for the latest technology trends.

With our 16 offices around the world, this position offers stimulating professional challenges and allows you to grow within a company that cares about the well-being of its employees!

We are looking for a Sales Administrative Operations Officer to join the sales team to fill a permanent position. If you want to accomplish varied tasks, and work closely with colleagues and partners from all over the world, this position is for you!

You will actively participate in the smooth running of sales operations and will collaborate with all our subsidiaries and joint ventures on the deployment of our enterprise solutions.

Responsibilities:

Plan and optimize travel related to sales activities carried out at clients’ premises
Participate in the assignment of application specialists for sales activities (demonstrations, client visits, etc.)
Generate quotes and support account managers
Participate in the renewal of clients’ technical support contracts
Respond to various requests from internal and external clients (by email and phone)
Support our global network of subsidiaries and joint ventures in the deployment of our enterprise solution
Update our database (CRM)
Participate in the peer review process
Collaborate on specific projects within the department
Perform any other related tasks

Qualifications:

Minimum of 3 years of experience in customer service in a sales team
Experience working with an international clientele will be considered an asset
Fluency in written and spoken English (advanced level) **Essential**
Excellent ability to communicate remotely (by email and phone) with internal and external clients
Attention to detail and organizational skills
Excellent skills in analyzing complex cases and solving them as a team
Be comfortable with multitasking
Be autonomous and resourceful
Be committed to meeting the needs of our partners and clients
Be sensitive to cultural differences

The conditions of employment are very advantageous

Flexible schedule to facilitate work-life balance
Possibility of teleworking
Structured onboarding program for new employees (we make sure your arrival at InnovMetric is smooth!)
Continuous training and coaching
Competitive compensation and bonus system for all employees
Group insurance and telemedicine service offered to employees and their families
Free tea, coffee, and parking
Social and sports activities, as well as house band (IMBand)

As this position requires frequent interactions with our international colleagues and clients, candidates wishing to apply must meet the English language criterion indicated in the job posting.

Thank you for your interest in submitting your application. Please note that only successful shortlisted candidates will be contacted.

InnovMetric Software Inc.

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