Overview

Innovu, is a growing Pittsburgh, PA-based data analytics company, offering a full range of cloud-based solutions that empower our users to effectively drive their human capital programs to mitigate risk while optimizing quality, cost, and efficiency of benefits and risk programs.

Innovu’s culture creates a truly enjoyable place to work and grow professionally. The work environment is defined by relentless drive toward success, selfless collaboration, and integrity in all that we do.

As a Project Manager in Sales Operations, you will support our Distribution team. You will be expected to coordinate and lead essential sales projects, drive the development and execution of sales strategy, and maintain excellent internal/external communication to enhance sales performance and critical decision making. Additionally, you will work closely with Sales Leadership and the field to ensure that we are executing on all efforts related to increasing sales productivity (i.e., deployments, marketing initiatives, implementation of new processes).

Responsibilities

Develop and execute detailed project plans to foster positive customer relationships.
Understands both business and partner objectives and translates those into a well-defined project strategy with measurable goals in alignment with established processes.
Continuous monitoring of project metrics to evaluate the success of the project plan and effectiveness of the approach.
Proactively communicates project status, issues, and risks across all levels of the organization, following established project protocols and escalation processes.
Sets and maintains appropriate delivery expectations across internal and external stakeholders, inclusive of regular project updates.
Ensure execution of projects and underlying tasks against internally and/or externally reported timelines.
Identify opportunities for process automation and optimization, with a focus on scalability.
Implement tools and processes for the sales organization that focuses on improving efficiency, effectiveness, and productivity.
Using established processes, track, document, and record key project information and progress toward milestones.
Daily/weekly sales meetings (coordinate, agenda, minutes, etc.)
Facilitate sales presentations (creation, formatting, timeline, etc.)
Monitors client relationships (national conversations, field performance, client onboardings, etc.)
Own all incoming RFP/RFI timelines and coordinate with internal resources to drive completion.
Coordinate with Marketing to ensure deployment of materials to the Distribution team.

Minimum Qualifications

Requires a bachelor's degree and/or equivalent work experience.
3+ years of experience as a Project Manager or Program Manager within Sales/Distribution, healthcare, or IT field.
Experience in a client-facing role including interaction with external stakeholders spanning all levels of an organization (including C-suite).
Excellent project management skills to ensure project accountability, effective communication, responsible time management, and successful collaborations.
Strong attention to detail.
Experience with creating presentations through Microsoft PowerPoint.
Excellent written and verbal communication skills and ability to produce high quality deliverables.
Basic Excel skills (Sorting, filters, and chart creation).
Strong sense of customer service to address internal client needs consistently and effectively.
Self-motivated; comfortable working independently under general direction.

Additional Considerations

Experience working on a Sales Operations team.
Experience using a CRM tool (Zoho, Salesforce).
Candidates with prior experience in analytics or report generation is strongly preferred.
Intermediate Excel skills (Pivot tables, Lookups, Conditional Formatting) preferred.
Thrives in a fast-paced environment focused on organizational growth.
Hands-on experience with claims data and/or other types of healthcare-related data.
Prior experience in the benefits consulting, insurance, and/or pharmaceutical industry.
Project Management certification or coursework.
Experience with project management tools and Smartsheet.

Actual salary dependent on experience, skills, and location.

Innovu

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Project Manager, Sales Operations