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MaxLite

Head of Inside Sales & Sales Operations

Pine Brook, New Jersey

THIS IS A FULL TIME, ON-SITE POSITION LOCATED AT OUR PINE BROOK, NEW JERSEY HEADQUARTERS

The Head of Inside Sales & Sales Operations at MaxLite will lead a high-performing team dedicated to delivering exceptional customer experiences, driving new business, and supporting the company’s “Project 250” growth initiative. This senior leadership role works closely with Sales, Marketing, and Product Management to ensure the Inside Sales, Customer Project Managers, and Sales Operations teams are aligned with company sales strategies and performance goals. This position carries full responsibility for staff hiring, development, and ongoing management, ensuring processes, tools, and customer engagement strategies are optimized to achieve revenue targets and operational excellence.

Key Duties And Responsibilities

Lead Inside Sales strategy and execution, driving revenue growth, customer retention, and measurable improvements in sales efficiency.
Strengthen customer and channel relationships at the executive level to ensure loyalty and long-term growth opportunities.
Collaborate with executive leadership, finance and product management on pricing strategy
Manage pricing and quotation strategy, ensuring competitiveness, profitability, and alignment with company objectives.
Oversee Sales Operations, including forecasting, and cross-functional coordination with Finance, SCM, and Product Management.
Design and implement scalable sales processes that enable inside sales teams, specialists, and agents to deliver consistent results.
Develop, coach, and grow high-performing Inside Sales & Sales Operations teams, with responsibility for recruitment, training, and performance management.
Leverage CRM and automation tools to increase visibility, streamline workflows, and improve decision-making.
Collaborate with executive leadership on strategic initiatives, special projects, and continuous improvement of customer experience.
Analyze sales data and market trends to identify opportunities, inform go-to-market strategies, and support growth planning.
Manage account and project execution for designated clients.
Perform other duties as assigned with minimal supervision

Requirements

Minimum 10+ years experience in same or similar role, preferably in lighting or related industries.
Minimum 5+ years’ experience managing teams and individual workload with minimal supervision
Advanced Lighting Product Knowledge
Proven track record in driving sales growth, customer retention, and process improvement.
Excellent communication skills, both written and verbal, with strong attention to detail.
Proficiency in Microsoft Office; CRM and sales automation experience required.
Strong analytical, organizational, and problem-solving skills.
Ability to work independently in a fast-paced, deadline-driven environment.
Positive, team-oriented, growth mindset with the ability to motivate and lead.

We Offer

Competitive salary + bonus
Growth opportunities
Health benefits (medical, dental, vision)
Paid time off (sick, vacation, holidays)
Life and disability insurance
401(k) w/ company match

Working Conditions & Physical Requirements

This is an on-site position required to work out of our Pine Brook, NJ Headquarters, Monday through Friday, 5 days per week during the assigned shift schedule
Travel may be required based off business needs
Must be able to commute to the work location and to designated locations, included, but not limited to: other MaxLite, 3PL, and customer locations
Must be able to walk, talk, sit, stand, bend, listen, type, read
Must be able to push, pull, lift up to 15 pounds on occasion
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

About MaxLite

MaxLite has been committed to providing energy-efficient lighting products for more than 32 years. One of the first movers into LED technology in the industry, MaxLite offers an extensive line of state-of-the-art indoor and outdoor LED lamps and luminaires under the MaxLED® brand. A three-time recipient of the ENERGY STAR® Partner of the Year Award for its industry leadership, MaxLite continues to be at the forefront of energy-efficient technologies through the innovative research and development capabilities of its three locations.

EEO Statement

MaxLite provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MaxLite to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please inform Human Resources during the interview Process.

Employment with MaxLite is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with MaxLite is not guaranteed for any length of time.

Salary Description

Variable based on experience

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Head of Inside Sales & Sales Operations