Operations Analyst – Paid Search - 12 month contract - circa £40-45k per annum – remote

An excellent opportunity has arisen with a global Social Media brand for an operations analyst to join operations driven organization. You will be involved throughout the lifecycle of product development and service delivery to ensure that customers have a seamless experience on our clients platform. This team is passionate about fostering the growth of communities, businesses and advertisers by ensuring they have the tools needed to succeed.

The role

This position will partner with internal team members, providing operational execution support to help project manage test campaigns for managed and unmanaged advertisers - maintaining quality and efficiency throughout the end-to-end testing process.

Responsibilities

Own testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects

Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
Triage incoming requests, utilizing technology, superior customer service and judgement - Responding within a timely manner and working 1:1 in real time
Gather learnings and insights for: 1) internal teams to help further develop and evolve our products, and 2) our advertising partners to help them achieve their marketing objectives
Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices
Identify tool and process efficiency gains with analytical perspective

Skills and experience

Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
Experience in working on research studies (A/B tests, surveys, interviews)
Proven ability to manage multiple projects and work in a high-performance team environment
Previous tech experience a plus
2+ years experience directly managing paid advertising campaigns and thorough understanding of major success metrics
2+ years experience managing client - facing communication concerning Ads Manager/ campaign set-up per internal direction

Operations Analyst – Paid Search - 12 month contract - circa £40-45k per annum – remote

Intec Select

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