Business Operations Support Analyst

Overview

The Business Operations Support Analyst supports the company’s business development, proposal, HR and administrative operations. This position is designed for early-career professionals with foundational experience gained through internships, co-ops, or entry-level industry or government roles. The analyst will support growth initiatives and internal operations while gaining hands-on exposure to the federal acquisition lifecycle. This individual will regularly communicate with numerous individuals, including employees, managers, and other vendors, making communications proficiency essential.

Primary Duties

Business Development, Capture & Proposal Support

Support the Business Development team identifying and tracking federal opportunities using SAM.gov, GovWin, FPDS, USASpending, and agency forecast tools
Conduct market and customer research on federal agencies, mission priorities, competitors, and contract vehicles
Assist capture teams with pipeline tracking and perform various analyses
Support proposal development efforts, including content coordination, schedule tracking, and document formatting
Create summaries of opportunities including requirements and evaluation criteria
Maintain and update Customer Relationship Management (CRM) systems with accurate pipeline and capture data
Various other administrative support activities as assigned

HR Support

Provide support to the HR manager and recruiting team including maintaining files and updating databases
Assist with employee onboarding, including documentation collection, coordination with HR/IT/security, and onboarding checklists
Maintain/update employee resumes
Support internal tracking of resumes, labor categories, and staffing documentation for proposals

Administrative & Onboarding Support

Answer and route incoming phone calls and emails
Provide administrative support including scheduling, document management, and meeting coordination
Manage supplies
Maintain organized records and shared drives in accordance with company policies

Required Qualifications

Bachelor’s Degree in Business or a related field (or in progress)
Minimum of 6 months – 2 years of relevant administrative support experience
Internships, co-ops, and academic project experience count

Strong organizational, analytical, and communication skills

Must be proficient in online research
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications

Exposure to federal contract vehicles (GWACs, IDIQs, BPAs)
Exposure to federal contracting tools (SAM.gov, GovWin, FPDS, USASpending)
Experience using CRM tools for opportunity tracking and reporting
Exposure to proposal development and capture support (RFIs, RFPs, RFQs

Work Schedule and Location

This is a full-time position located at the corporate offices in Arlington, Virginia. There is an option for remote work 1-2 days per week.

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Business Operations Analyst