At INTTRVU.AI, we are building one of India's leading AI upskilling platforms for experienced professionals. As we continue to grow, we are looking for a highly driven Business Operations Manager who will own and streamline our end-to-end learner operations and lead multiple business-critical functions.

This is not a traditional operations role. We are looking for someone who can build systems, improve processes, lead cross-functional teams, and scale business operations while delivering an exceptional learner experience.

Key Responsibilities

Own the complete learner journey from enrollment to course completion, placement support, and alumni engagement.
Lead and manage the Operations, Data Science Operations, and Placement teams.
Drive seamless execution across learner onboarding, trainer management, batch operations, assignments, projects, evaluations, learner feedback, and placement assistance.
Build scalable processes, SOPs, dashboards, and operational metrics.
Improve team productivity, optimize resource utilization, and drive operational excellence across teams.
Coordinate closely with trainers, sales, marketing, finance, and leadership to ensure an outstanding learner experience.
Identify automation opportunities and leverage AI tools to improve operational efficiency.
Take ownership of learner satisfaction, operational KPIs, learner Reviews, and overall delivery quality.

What We're Looking For

5+ years of experience in Business Operations, Program Management, Customer Success, Operations, or Project Management.
Proven experience managing cross-functional teams.
Excellent project management and stakeholder management skills.
Ability to build scalable processes and drive operational excellence.
Strong analytical, problem-solving, and communication skills.
High ownership mindset with the ability to independently drive execution in a fast-paced startup environment.

Why Join INTTRVU.AI?

Be part of one of India's fastest-growing AI education companies.
Work directly with the Founder and leadership team.
Lead multiple business-critical functions with significant ownership and decision-making responsibility.
Build systems and processes that directly impact the experience of thousands of AI professionals.
Opportunity to grow into a senior leadership role as the company scales.

Reporting Structure

The Business Operations Manager will directly manage:

Operations Team
Data Science Operations Team
Placement Team

Our Business Operations Manager will report directly to the Founder.

INTTRVU.AI

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