I am currently recruiting for a Global lifestyle beauty brand with offices in London, USA and Europe. They are looking for an Assistant Manager Sales Operations for UK & Europe

Managing a team of 3, 2 based in London and 1 in Paris. Its an exciting time to be joining this expanding business.

Manage the EU/UK Sales Operations team (3 Sales Operations Coordinators) to ensure that all orders are processed within the agreed SLA, as well as completed seamlessly and accurately into their ERP system.
Develop a strong understanding of our customers and their specific requirements to make informed prioritisation decisions.
Build and manage strong relationships with customers’ Supply Chain and EDI teams to ensure accurate execution of our PO process through our ERP system.
Collaborate with the Supply Planning and Logistics teams to understand the timing of all incoming stock and utilise this information to help make informed decisions on order fulfilment.
Work closely with Demand Planning to maintain allocation plans for new launches and execute on time deliveries to all customers.
Design and establish SOPs for all aspects of sales order management. Implement these across cross-functional teams and ensure compliance.
Maintain proactive communication with Commercial, Retail Partners and Third-Party Vendors to update stakeholders on order progression.
Lead Sales Operations month-end processes to close the financial books. Adjusting open sales orders to the correct period and ensuring all shipped orders are invoiced.

What are they looking for .

Experience: 3+ years of progressive experience in Customer Operations, Order Management, Supply Chain or other related fields.
Leadership & Mentoring Skills: Previous experience in a leadership or managerial capacity is required.
Strong commercial sense and understanding of customer service principles and practices.
Ability to adapt to changing priorities and multiple demands in a dynamic work environment.
ERP and Microsoft Office tools (Excel, Word, PowerPoint)

Hybrid role 2 days in London

Will require some occasional travel to Paris.

Salary up to 50k

Excellent benefits and perks

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