Job Title: Sales Operations Coordinator

Reports To: Vice President of Business Development

Type: Full Time

FLSA Status: Exempt

ION Clean Energy

ION Clean Energy (ION) is one of the leading companies worldwide providing proprietary, technology-based solutions to reduce carbon dioxide emissions from utility and industrial sources. ION, located in Boulder, Colorado, has developed its technologies since 2008 with considerable support from competitive DOE awards and has demonstrated its technologies in the U.S., Europe, and Australia. ION has recently started several large-scale commercial projects in the U.S. and expects within the next 5 years to have multiple projects ongoing in North America, Europe, and Asia.

Summary:

This position is responsible for the day-to-day aspects of assisting business development with a variety of activities including administrative, research, and coordination to assist with meeting the goals of the department. The Sales Operations Coordinator at ION will work with the VP of Business Development, as well as the VP of Marketing, to perform market research, support customer presentations, provide routine reporting, and update the customer relationship software. These activities include but may not be limited to developing PowerPoint presentations, researching new customer inquiries, and operating ION’s estimation model. The candidate must have experience managing and supporting +25 open leads and conducting global market research.

Specific duties:

Customer relationship management
Prepare routine analyses and reports to assist in the evaluation of revenue objectives
Sales cycle management
Preparation and submittal of Request for Proposal responses
Assisting teams with project-specific needs
Management of internal inputs into client management software
Coordination of internal and external meetings
Compilation of management reports and budgets
Communicating with clients and project stakeholders
Share valuable client insights with Engineering, PM, Marketing, and R&D
Collaborates with Marketing, Legal, and Finance to provide strategic account support and customer-focused campaigns
Preparation of presentation/meeting materials
Maintenance of project budget and schedule files
Act as the steward of leads and opportunities through reporting to insight on deal flow
Understanding of contract terms and ability to recognize discrepancies
Follows safety and security procedures and determines the appropriate action to present solutions. Reports potentially unsafe conditions and material and equipment uses.

Knowledge, Skills, and Abilities:

Ability to work independently or with limited oversight
Experience in understanding the primary client’s business and focus
Problem-solving skills mindset required
Self-starter, organized, attention to detail, deadline-oriented, and analytical
Ability to work in a collaborative team environment, take strategic direction, and consider inputs
Excellent verbal and written communication skills as well as strong business acumen
Highly organized, highly motivated, persistent and results-oriented
Basic skills in managing client interactions and delivering on-time cost-effective projects
Familiarity with the licensing proposal process
Advanced oral, written, and interpersonal communication skills
Ability to travel up to 15%
Intermediate skills in Excel, PowerPoint, and Outlook
Ability to listen to customers, identify business process pains, and recognize opportunities in an effort to provide the best possible solutions
Have good presentation skills with experience with clients and at marketing events
Timely management of daily operational and project-based tasks
Understanding of contract terms and ability to recognize discrepancies
Ability to work professionally with clients, vendors, employees, managers, and supervisors
Stay current with professional and industrial best practices

Qualifications:

Bachelor’s degree in business, management or other relevant field
Work equivalency – minimum 4 years
2+ years of work experience in project development, managing sales leads, and industry experience.

ION is proud to be an EEO employer.

ION Clean Energy

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Sales Operations Coordinator