Job Title: Sales Operations Administrator

Location: San Juan Capistrano, CA

Employment Type: Full-Time or Part-Time (Flexible)

Salary:

Part-Time: Up to $40,000 annually
Full-Time: Up to $70,000 annually, based on experience and qualifications

Job Summary:

We are seeking a detail-oriented and proactive Sales Operations Administrator to support our growing sales team. In this role, you will play a critical part in ensuring the smooth operation of daily sales activities, maintaining accurate records, coordinating logistics, and enhancing overall sales efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about driving operational success.

Key Responsibilities:

Order Processing: Receive and accurately process sales orders from the sales team. Prepare estimates in QuickBooks and ensure data integrity across platforms.
Sales Support & Customer Service: Act as a liaison between sales and operations, providing post-sale customer service and onboarding. Schedule customer calls to discuss upgrades and new product offerings.
Reporting & Record Keeping: Maintain detailed sales records and generate monthly performance reports. Conduct regular audits to ensure accurate billing and renewals.
Logistics Coordination: Collaborate with the logistics team to ensure timely delivery of customer orders and monitor inventory levels for open orders.
Training & Documentation: Develop training materials and documentation to support sales processes and improve onboarding efficiency.
Process Improvement: Evaluate current sales processes and recommend improvements to optimize workflow and effectiveness.
Product Knowledge: Stay informed about new products, features, and updates to support the sales team with accurate and timely information.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, Finance, or a related field preferred.
Experience: Minimum of 5 years of administrative experience, preferably within a sales or customer-facing environment.
Technical Skills: Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), CRM platforms, and QuickBooks. Strong analytical and quantitative skills.
Certifications: Certifications in sales operations, marketing, or related disciplines are a plus.

Personal Attributes:

Exceptional organizational and multitasking abilities
Strong communication and interpersonal skills
Ability to work under pressure and manage competing priorities
Self-motivated, reliable, and a team player with a solutions-oriented mindset

Full Time Benefits:

401(k)
401(k) matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off

Compensation Package:

Bonus opportunities

Experience:

Sales administration or related field: 5 years (Required)

Why Join Us?

Long-Term Stability: Our average employee tenure is over 10 years—we invest in our people!
A Team That Feels Like Family: We value collaboration, problem-solving, and hands-on innovation.
Make an Impact: This role is vital to the success of our sales operations, allowing the sales team to focus on growth while you keep things running smoothly.
Flexibility & Growth: Whether you’re seeking part-time or full-time work, we offer flexibility and the chance to grow within a supportive, forward-thinking environment.

Job Type: Full-time

Pay: $64,093.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

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Sales Operations Administrator