About Us:

At IP.com, we empower businesses to innovate and excel by providing cutting-edge tools for intellectual property management and ideation. Our solutions leverage Artificial Intelligence, inventive principles, and semantic search to help clients generate unique ideas, navigate the competitive IP landscape, and maximize their innovation potential. Join our team and be part of a company at the forefront of the innovation and intellectual property ecosystem.

Position Overview:

The Sales Operations Manager is responsible for assisting the Managing Director of Sales with the optimization, streamlining and management of sales processes to enhance the performance and efficiency of IP.com’s sales team. This role requires a strategic mindset, attention to detail, and the ability to implement tools and strategies that support revenue growth and operational excellence.

Key Responsibilities:

Process Optimization: Collaborate on and implement streamlined sales processes to improve efficiency and consistency across the sales organization.
CRM Management: Maintain and enhance the use of CRM and sales software tools (e.g., Salesforce, Zoom Info, LinkedIn, Etc.) to ensure accurate reporting, pipeline visibility, and data integrity.
Performance Analysis: Analyze sales metrics and performance data to identify trends, gaps, and opportunities for improvement. Provide actionable insights for sales leadership review.
Sales Enablement: Collaborate on marketing and training materials to provide sales representatives and assist with the production of tools, resources, and training content needed to succeed.
Forecasting & Reporting: Monitor and assist in updating sales forecasts and reports to support strategic decision-making by leadership.
Technology Implementation: Evaluate and implement sales technologies and tools that enhance productivity and align with organizational goals.
Collaboration: Work closely with sales, marketing, and customer success teams to ensure alignment with company goals and objectives.
Compliance & Documentation: Ensure that all sales processes and activities adhere to company policies. Document standard operating procedures and best practices.
Recruitment: Assist in the review of resumes and work with internal stakeholders to get qualified candidates through the interview process.

Qualifications:

Experience: 5+ years of experience in sales operations, sales enablement, or a related role, preferably in a SaaS or technology-focused organization.
Technical Skills:
Excellent written, presentation and communication abilities.
Proficiency in using CRM & sales prospecting tools (e.g., Salesforce, Sales Navigator, Zoom Info, etc.) to manage sales activities.
Strong proficiency with the use of software applications and PC hardware related to the sales process (e.g., MS PowerPoint, Word, Excel, Teams, Etc.) and the company’s software products (e.g., IP.com software solutions – InnovationQ+, IQ Ideas, Etc.).
Strong understanding of sales processes and methodologies (e.g., MEDDIC, SPIN, Challenger, Etc.).
Advanced skills in data analysis and reporting (e.g., Excel, BI tools).

Education: Bachelor’s degree in business, operations, or a related field is preferred.

Attributes:

Detail-oriented with strong organizational and time-management skills.
Strategic thinker with a problem-solving mindset.
Excellent communication and interpersonal skills.
Ability to manage multiple projects and priorities in a fast-paced environment.

What We Offer:

Competitive base salary with performance-based incentives.
Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Opportunities for professional growth and development in a dynamic, innovative environment.
The chance to work with cutting-edge technology and an impactful product portfolio.

How to Apply:

If you’re passionate about driving operational excellence and enabling sales teams to achieve their full potential, we’d love to hear from you. Submit your resume and a cover letter to careers@ip.com detailing your experience and why you’re excited to join IP.com.

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Sales Operations Manager