Irwin's Safety is currently looking for a highly qualified and experienced  individual to to join our rapidly expanding team and fulfill our Sales Operations & Engagement Manager role based around our client in Cranbrook BC. This is a senior role within Irwin Safety which requires a customer facing presence working with our Sales and Operations teams.

Applicants must have at least 10 years' experience in customer facing sales roles with knowledge of traditional and online marketing strategies. Proven success in strengthening customer relations through excellent business mentoring, regular engagements in customer meetings, and active participation in onsite speaking engagements. The successful individual, will be experienced in Identifying and activating opportunities for long-term health of the business, including collaboration with the cross-geo and cross-functional teams.

Key Requirements

This is a customer facing role based in Cranbrook BC working with our client Teck Resources Limited
Experienced Sales Professional responsible for consultative engagements with our clients.
Experience building and/or executing digital CX (Customer Experience) programs through scalable processes & technologies
CX mapping of complex customer interactions ensuring the best possible customer experience
Implementation of multiple CX platforms, Sales, Service & Marketing.
Developing & nurturing relationships with key client contacts & C-suite sponsors.
Lead programs to improve current sales processes either through evolved business process, technology enablement and/or better business intelligence
Ensure HubSpot enables our key sales and account management requirements: data, workflow, sales methodology and sales stage definitions, etc.
Drive adoption of key processes within HubSpot across the sales, marketing & operation organizations
Continually monitor HubSpot app technologies to recommend solutions to meet the business needs

What you will bring to Irwin Safety

Defines business requirements across segments and functions to focus enablement activities in the most impactful areas
Builds programs that are truly world-class, pushing conventional wisdom on levels of engagement and efficacy of enablement sessions
Achieves high-quality standards, support revenue, and help drive high customer success scores
Is a leading contributor individually and as a team member, providing direction and mentoring to others
Partner closely with the Marketing Department
Experience in sales enablement with proven examples of execution at high performing companies – quota-carrying sales
Experience with sales organisations operating globally and in a
Ability to effectively deal with ambiguity
An engaging attitude – personable, approachable, collaborative, and eager to help

How you will impact Irwin Safety on a daily basis

Align business needs to specific Enablement Programs from Onboarding to role-based Learning Journeys as a key driver for employee success, continuous learning and internal career growth
Develop trusted relationships with Sales leadership

Qualifications

Degree or diploma in a relevant field
10+ years' experience in a customer facing sales role
10+ years' experience with traditional online marketing strategies
Experience in an industrial setting is preferred

Job Types: Full-time, Permanent

Salary: $105,000.00 per year

Benefits:

Dental care
Extended health care
Vision care

Schedule:

8 hour shift

Work Location: One location

Irwin Safety

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Sales Operations & Engagement Manager