About Istation

Founded in 1998 and based in Dallas, Texas, Istation (Imagination Station) has become one of the nations leading providers of richly animated, game-like educational technology. Winner of several national educational technology awards, the Istation program puts more instructional time in the classroom through small-group and collaborative instruction. Istations innovative reading, math, and Spanish literacy programs immerse students in an engaging and interactive environment and inspire them to learn. Additionally, administrators and educators can use Istation to easily track the progress of their students, schools, and classrooms. Istation now serves over 4 million students throughout the United States and in several countries.

Our Mission

Istations mission is to support educators, empower kids, and change lives.

We believe every student deserves to feel like a superhero. We know that teachers are often the wind beneath their capes. Our logo with a child wearing a red cape was inspired by this belief! Its great to see how we've built a following of passionate, dedicated educators and students called the Red Cape Nation.

Location:

We are open to candidates across the continental USA (preferably in the DFW area). If you are based in DFW, work location follows a hybrid model, if you are outside of the DFW, the expectation is that you visit the HQ office as often as required (potentially up to once a month)

Summary

As the Director of Revenue Operations, you will be responsible for leading the vision for revenue management, sales operation management, and strategic planning development of the company that will contribute to revenue growth. This will include providing strategic guidance to contribute to revenue growth across the organization, and partnership with Marketing, Customer Success, Product, Finance, and other cross-functional stakeholders. You will drive continuous improvement through standard operating cadences via the Sales Operations team reporting to you.

Overall, you must have a servant leader mindset, a desire to lead high-performing teams, excellent interpersonal communication skills, lead with integrity, the ability to use and interpret data analytics, plan short/long term, and have a genuine desire to make Istation better at all levels. You will report to the SVP of Sales and work in tandem to develop and enhance the organizations revenue through your team.

Essential Functions:

Drive and execute sales operations strategy by identifying opportunities to drive revenue, such as go-to-market strategies, tactics to streamline the customer lifecycle, and potential sales process improvements.
Design, manage and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams.
Lead and enable their revenue operations team
Work cross-functionally with customer success, sales, business operations, finance, product, marketing teams, and other stakeholders to share insights and centralize information
Oversee systems and data administration and recommend tools to improve data quality, analysis, and reporting. These include but are not limited to Sales velocity tools like HubSpot, SalesLoft, Outreach, Groove, Salesforce, etc
Manage dashboards and build revenue forecasts so teams can easily understand the business trend and meet goals. Creates and analyzes reports detailing pipelines, forecasts, productivity, quota attainment, or other sales metrics. Partner with the Finance team to ensure accurate, timely forecasting and analytics
Partner with leadership to strategize, operationalize, and analyze the impact of business initiatives
Lead and direct the Sales Operations Team and encourage continuous learning
Assists in territory planning by analyzing territory potential.
Establishes departmental policies, practices, and procedures that have a significant impact on the department
Oversees existing applications related to salesforce operations or automation
Develops quote-to-order processes meant to improve efficiency and increase customer satisfaction and assist with pricing strategy

Qualifications

8+ years experience at senior level leading customer-facing organizations (Director or Senior Manager Level)
Bachelors degree (or the equivalent related experience) with MBA preferred.
Excellent collaboration and communication skills - Proven experience acting as a liaison between a variety of departments and stakeholders
Ability to understand high-level sales strategies and translate them into system and process requirements to ensure execution and business impact.
Analytical skills - Ability to track metrics and key performance indicators (KPIs), analyze them, and turn them into actionable strategies. As well as extract key business insights through data analysis
Agile, self-starter who can work independently
Presentation skills - Must be able to present and share data in a polished, meaningful way, whether its a quick email, in-depth report, or presentation deck. Must communicate it in a clear, engaging manner. Must have experience in presenting to C-level executives.
Relationship-building: Cross-functionally build trust with other departments and create relationships
Customer Relationship Management (CRM) Tools: Must have deep knowledge of CRM software and its administration of them, including Salesforce, HubSpot, and other major platforms; a Salesforce certification is helpful but not required.
Microsoft Excel: Advance level using Excel to access, manipulate, and analyze data.
Experience in leading a team through major change initiatives
Experience in managing, developing, and fostering a diverse workforce.
Demonstrate competency with:
Learning Management Systems (LMS)
Sales Enablement software
Sales velocity tools like HubSpot, SalesLoft, Outreach, Groove, etc
Sales Intelligence/Business Intelligence (BI) software
Marketing Automation software
Pricing Strategy

Istations Commitment to You

Our employees are at the heart of Istations continued success. We value our employees and want to ensure they are happy and healthy inside of work and out. We offer:

Competitive Salary
Medical, dental, and vision benefits
401(k) with company matching
Paid vacation, holiday, and sick leave
Paid parental leave

Istations Commitment to Diversity

Istation serves a diverse group of students and educators across the United States. We believe every student should have access to a high-quality education and that it takes a diverse group of people with a wide range of experiences to develop and deliver a product to meet that goal. Istation is an equal opportunity employer.

Istation

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Director of Revenue Operations