Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote — giving you the freedom to work from any corner of Canada.

Your Role in Our Journey

Jane is looking for a Senior Backend or Full Stack Developer to join our Internal Apps team and play an integral role in building and maintaining features and platforms for different departments at Jane. We own and spend most of our efforts woking on our own homegrown Jane Account Management (JAM) application and its surrounding ecosystem. JAM is a separate platform from the main Jane monolith that other teams work on. Our team develops features used by our customers and various internal departments, such as Support, Marketing, Finance, Business Intelligence, Security. Like any team at Jane, we have a customer oriented mindset and we care deeply how our work impacts our customers. This role is perfect for someone looking develop solutions to help serve our customers and enable our internal stakeholders to effortlessly serve our customers more effectively.

As a future Senior Developer at Jane, we expect you to have an understanding of software design patterns and how to apply these towards building and maintaining scalable products. You will be working with a group of people who embrace simplicity and strive to deliver high quality solutions to our customers. Your role responsibilities would include leading delivering impactful features, developing solutions to resolve technical debt, and being an engaged team member in all of our development processes.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.

There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews.

But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.

Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers, but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you're someone who's feeling stifled by bureaucracy, itching to shake things up, or just someone who wants to make a genuine impact in the world, consider if the Jane team is the place for you.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

The Impact You Could Have

- The main application you would be working on is known as JAM, Jane Account Management. One of our team’s core responsibilities is Subscription Billing, meaning we own the billing and payments pipeline, and have a direct impact on how Jane collects revenue from customers.
- Opportunity to work and collaborate on large cross team projects that have aligned with Jane’s goals.
- Opportunity to own and lead projects of varying complexity that directly contribute towards achieving company strategic goals.
- Implement service oriented architecture, develop new or decompose existing complex features as stand alone self contained services.
- Help define or influence the team’s product and technical roadmaps ensuring we are building features that provide delight to our customers.

The Experience We Feel We Need

- If you have a degree in Computer Science or a related STEM field, we welcome candidates with approximately 6+ years of hands-on experience. Those with a Master's or PhD may be considered with less experience.
- Significant depth and domain experience at a Senior level with demonstrated ability in leading technical design, architecture, and delivering medium to high-complexity projects or services with a proficient understanding of software development methodologies.
- Ability and experience in coaching and mentoring junior and intermediate developers, fostering a culture of continuous improvement and knowledge sharing.
- Proactively identifies and addresses technical challenges to ensure smooth project delivery with scalable, maintainable solutions, while advocating for and adhering to best practices to continuously improve code quality, test coverage, and development workflows.
- Demonstrates adaptability to learn new technologies and contributes across multiple domains beyond personal expertise, paired with a deep sense of ownership and accountability for the quality and success of team deliverables.
- Our development team at Jane primarily works with Ruby on Rails, but we welcome applicants with experience in other OOP languages (Java, C#, Python, etc.). We strongly believe that great developers can learn any tech stack, so you’ll have the resources and support needed to ramp up on ours if you haven't worked with it previously. Please don't hesitate to apply!
- For this role specifically, it would be nice to have infrastructure experience. AWS, Containerization, ECS, Kubernetes, Docker.

Compensation Expectations for the Role

This role has a minimum annual salary of $123,600 and maximum annual salary of $193,000. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $146,700.

It's also possible to join Jane at a salary above or below this, which would mean a salary below $ $146,700 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $146,700 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.

More information on Jane's benefits package can be found here.

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.

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