About us

Janison exists to transform the way people learn. Our team of educators, technologists and change agents empower teachers, students, accreditation bodies and governments to achieve meaningful educational outcomes by measuring knowledge and progress. Founded 20 years ago, we are an Australian owned edtech pioneer delivering more than 6.5 million assessments annually in 117 countries. Our technology supports our commitment to equity and accessibility for all.

To learn more about us, visit https://www.janison.com/

About the role

Are you someone that wants to make a meaningful impact on the education of future generations? If you answered “yes”, then we want you here at Janison!

We have an opportunity for a Sales Operations and Administration Officer to join our Schools sales team on a full time (alternatively minimum 4 days per week basis) on an initial six month fixed term contract.

Reporting to the Head of Sales (APAC) you will join a small, but highly impactful team and be responsible for providing support and assistance directly to our school customers and the team more broadly.

On any given day you could be engaging directly with schools to support a sale and/or support them through any questions they may have, you could be helping assessment setup processes or even coordinating logistics for live events with schools. You would also be supporting the team in engaging schools and teams in various states and regions, including internationally.

A pre-requisite for this role is a kind and approachable character coupled with a can-do attitude. This role is ideal for candidates who are motivated self-starters who get a kick out of helping others and being part of a hard working but super fun team!

We welcome candidates across Australia to apply. Work from home options are available and access to our coworking spaces across Sydney, Coffs Harbour, Melbourne and Canberra and access to other locations is growing.

Day to day you will:

Engage with school personnels in a friendly and professional manner (Last chance calling, Sales Outreach, Support response, etc.)
Respond professionally to enquiries and support requests from schools
Support operational processes across various states and regions, including setting up and supporting new locales internationally
Execute technical processes and functions that support assessment administration processes (School registration, Licence allocation, Licence transfer, Product setup etc.)
Be the glue that brings the Sales team together (coordinate logistics events, support the preparation of regular reports, general team support and administration)
Build positive relationship with like teams and stakeholders across Janison

About you

We'd love to hear from you if you have:

Strong communicator with high attention to detail and outstanding customer service skills
Ability to complete tasks independently in meeting deadlines
Desire to work in a fast-paced and collaborative team environment
Demonstrated ability to manage varied work tasks, meet tight deadlines and maintain temperament through times of high stress
Competency in Microsoft office suite, particularly Word, Excel and Sharepoint
Previous experience with (or a desire to learn) how to use internal CRM platforms including Hubspot, and / or proprietary software
Have an “own it and find a way” attitude and
[Desirable] Prior experience in an administration, customer service or contact centre type role

If you're not sure you qualify for the role but are interested in joining Janison, then connect with us at careers@janison.com and our P&C team will keep an eye out for future opportunities that may be of interest to you.

Why Janison?

As a finalist in the 2023 Wrk+ Great Place to Work Awards, we are delighted to offer you a fun and inclusive workplace environment plus:

access to our Employee Share Ownership Program. We will match your shares of up to $2000 per year
a 5th week of annual leave (conditions apply) and a day off on your birthday
Parental leave benefit including paid leave, continued Super contributions and more
A day off each year to volunteer with a community based organisation dear to your heart
annual pay review and bonus program
a focus on virtual engagement and inclusivity to support our distributed workforce across the globe
a focus on development and upskilling opportunities (if that’s what you’re after)

For a glimpse into Janison’s culture and to see our regular employee updates, follow #onejanison on LinkedIn. We’d love for you to be part of our community!

Next steps

If interested in the role, please apply by following the application prompts. If suitable, someone from the hiring team will be in touch with you.

If interested to join Janison but not sure you qualify, please send your CV and a bit about what you're after to careers@janison.com.

By submitting your application with Janison, you confirm acknowledgement of Janison’s Applicant Privacy Notice which you can view at the link below:

https://content.janison.com/hubfs/05.%20Investor%20Relations/02.%20Corporate%20Governance%20Policies/2023-janison-applicant-privacy-notice_janison-education-group.pdf

*Please no external agencies*

Janison

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Sales Operations and Administration Officer