About JSSI

For more than 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. JSSI is responsible for maintaining in excess of 2,000 business jets, regional jets, and helicopters across the globe and serves customers through an infrastructure of certified technical advisors and providing maintenance tracking software (Traxxall and SierraTrax). JSSI leverages this technical knowledge, experience, buying power, and data to provide support at every stage of the aircraft life cycle; from aircraft acquisition to aircraft teardown and part out.

For more information, visit jetsupport.com .

The mission of Sales Operations is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.

Essential Duties And Responsibilities

Serve as the point of contact between the Directors of Business Development and internal JSSI teams to advance enrollments from the lead stage to contract activation.
Sales process optimization through the integration of applications and tools.
Prepare and process pre-enrollment paperwork for new enrollments (e.g., proposals, authorization forms, contract applications, compliance certificates).
Ensure special pricing requests are submitted accurately by obtaining up to date status reports, opening special rate cases in Salesforce, and researching any missing data to complete the pricing requests.
Confirm program coverage and rates with Pricing analysts.
Engage Technical Services Team to schedule and perform aircraft pre-induction inspections.
Collaborate with the Contracts & Records Teams to confirm all required documentation and pre-enrollment paperwork is received and accurate.
Work directly with Directors of Business Development to meet or exceed territory sales targets.
Generate, analyze and maintain various sales reports (e.g., Advanced Opportunities, Closed Won Enrollments, Regional Reports).
Maintain accurate and up to date Salesforce records.
Record, vet, and route sales leads to the appropriate Director of Business Development or JSSI department.
Work with the Marketing Team on a variety of initiatives including templates for client facing sales documents and updates on JetNet/AMSTAT platforms.
Provide support at trade shows/ exhibitions as necessary.
Organize Global Sales Meeting events.

Desired Credentials

Self-motivated and Driven: Take the initiative to work through difficult tasks and attack/conquer new challenges.
Collaborative: Effectively engage with Leadership and colleagues in your team as well as from other departments.
Detail-oriented Critical Thinker: Assess a variety of requests and deliver accurate information to the relevant team(s).
Flexible and Organized: Support multiple enrollments from the initial lead stage through contract activation.
Communicative: Concisely express yourself via email, chat, phone, and in-person.
Time Management: Efficiently manage multiple projects simultaneously while being cognizant of various deadlines.
Accountable: Commit to projects and the wins that come along with them, and when the inevitable mistake happens, take responsibility, and adapt.

Required

UK (London area)/European residency
Bachelor’s degree
Proficient in Microsoft Office, with aptitude to learn new software and systems

Preferred

Understanding of using software to optimize the results of the business. Prior experience with using Salesforce, Foxit PDF and/or S-Docs
Salesforce experience, aviation experience, multilingual (Spanish/Portuguese/Other)
Strong Excel experience

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Jet Support Services, Inc. (JSSI)

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Sales Operations Specialist - UK