At Joseph's Bakery, we've been crafting high-quality pita, lavash, and wraps since 1972. As a family-owned business now led by the third generation of the Boghos family, we're proud to combine tradition, innovation, and better-for-you products that customers nationwide know and love. With the recent addition of Tumaro's, we continue to grow our reach and product offerings across the country.

We're looking for a highly organized, proactive, and collaborative Sales Operations Coordinator to play a key role in supporting our growing sales organization across both the Joseph's and Tumaro's brands. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in keeping processes running smoothly behind the scenes.

This role serves as a central hub for sales coordination, customer and product data management, reporting, and cross-functional communication and helping our sales team stay focused, efficient, and successful.

Why Join Joseph's?

Family-owned company with a collaborative and supportive culture
Opportunity to make a visible impact within a growing national brand
Competitive salary and comprehensive benefits package, including:
Health insurance
401(k)
Paid holidays
Vacation time

Stable, growing organization with long-term opportunity

What You'll Do

Manage and improve core sales operations processes, including customer onboarding, retail promotions, and merchandising display programs
Maintain accurate customer, pricing, product, and broker data across systems
Serve as a key point of contact for inbound sales inquiries and shared communications
Coordinate customer, vendor, and item setup across internal systems and external platforms such as 1WorldSync and Syndigo
Support sales reporting and analytics by maintaining dashboards and recurring reports
Organize workflows and timelines using project management tools like Trello
Provide guidance and direction to the Sales & Marketing Assistant to ensure smooth day-to-day execution
Support the sales team with sample coordination, presentations, meeting follow-ups, and administrative needs

What We're Looking For

3–5+ years of experience in sales operations, sales support, or a related role
Exceptional organizational skills and strong attention to detail
Ability to manage multiple priorities and deadlines effectively
Strong communication and interpersonal skills
Proficiency in Microsoft Excel, Word, and PowerPoint
Experience working with reporting tools and data management systems
Familiarity with project management tools such as Trello is a plus
A team-oriented mindset with a proactive approach to problem-solving

Additional Information

This role is fully onsite in Lawrence, MA
Relocation assistance is not available
Candidates must be authorized to work in the U.S. without sponsorship now or in the future

Equal Opportunity Employer

Joseph's Middle East Bakery is committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants.

Joseph's Bakery

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Sales Operations Coordinator