Job Description

The Role

Step into the role of New Business Operations & Project Manager.

Discover an exciting opportunity to take on an integral role here at Joules Head Office working within our brilliant Partnerships team.

Working Pattern: This is a full time role based at 'The Barn', Joules' purpose built Head Office in Market Harborough, Leicestershire. The typical hours for this role are 9am to 5pm, Monday to Friday and this is an onsite role.

Our Location

Market Harborough in Leicestershire is where Joules began in 1989. This market town is home to the brand's Head Office and is full of independent shops, bars and restaurants. It also benefits from good transport links to London, making it easily accessible for visitors and commuters alike. It is the perfect place to mix a rewarding career with a bit of well-dressed time off.

What You'll Do

Build an understanding of 3rd party business and the different models and ways of working to enable alignment where relevant.

Become an expert in the E2E onboarding processes for each model; able to develop an understanding of new ways of working eg. SFTP or EDI

Grow relationships with internal teams at Next and Joules (for example Finance, Ecom, Warehouse, Ops) to help establish business needs and requirements and influence progression of new business projects eg. Label+, Direct Dispatch, 2 man delivery and Dropship.

Improve operations and processes across the department for commercial gain; being able to spot growth opportunities and present innovative solutions.

Create new processes, workflows and blueprints for new ways of working in order to repeat roll-out.

Support flow of stock in and out of the business for License partners, Brands, International partners and Franchise partners; ensuring partners are aware of warehouse compliance, labelling, packaging etc

Have a complete understanding of product operations, warehouse compliance, fulfilment & shipping.

Assist Licensing Account Managers where required with onboarding of new Licensees, with a focus on operational, financial & compliance set-up.

Project Manage the critical path and territory roll-out pipeline for New Business projects including International.

Coordinate internal teams, including Buying, Merchandising, Merch Ops, Wholesale, Licensing, Compliance & Packaging to ensure smooth roll-out of International projects.

What You'll Bring

Assist Shows team with stock required for offsite events.

To excel within the role of New Business Operations & Project Manager, you must be able to work flexibly, at pace and be confident in multi-tasking, as our projects are varied and constantly moving. Experience within a similar Operational or Project Management role would be ideal. Experience of creating workflows and setting-up processes would be advantageous.

Awareness or experience of working with a Retail environment, a Warehouse environment or a Wholesale or Fashion business would be advantageous.

From a technical and operational perspective, it would also be advantageous if you have:

Experience in a similar role working with multiple stakeholders internally and externally.
Excellent organisational and time management skills.
Strong communication and interpersonal abilities.
Working knowledge of Google Suite: Google Docs, Sheets, and Slides would be desirable.
Attention to detail and high levels of accuracy.

Sponsorship

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. Joules does not hold a Sponsor Licence and would not, therefore, be able to sponsor a successful candidate under the Skilled Worker route. The successful candidate must be able to demonstrate the right to work without sponsorship.

We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.

About Us

Our Working Way

At Joules, we honour our British heritage while creating products and experiences that delight, inspire, and connect with our customers every day. We are committed to bringing freshness and innovation to our collections, delivering style, quality, and joy in every season. We strive to be the leading brand in preppy, heritage ‘time off’ clothing, offering standout outerwear and rainwear, layered autumn and winter essentials, fresh spring and summer styles, and a broad selection across womenswear, menswear, kidswear, and homeware.

At Joules we lead on product, design, print, creative brand strategy and marketing whilst NEXT supports retail, HR, finance, distribution, customer service and returns - offering operational excellence.

About The Team

23 days holiday plus bank holidays
Health and Wellbeing benefits - Opt in Healthcare cash plan, free digital GP via the Aviva App, Wellhub app access with discounted gym membership, free access to an array of health and wellness apps and much more
We offer flexible start and finish times and discretionary flexibility to support your needs and help you navigate life's demands as and when your work allows
25% staff discount on Joules and NEXT products
Up to 10% off most NEXT partner Brands & Branded Beauty products
Up to 25% off Joules partner Brands
Opt-in clothing allowance
Access to fantastic discounts at our NEXT staff shop
Life assurance
Reward Schemes - From a cycle to work scheme to discounts with nearly 1000 retailers
Collaborative, progressive and supportive working environment
Competitive employer pension contributions
Financial, physical and mental wellbeing support via our Employee Assistance Program
Dedicated Learning and Development
The Cafe - Our infamous on-site cafe offering subsidised, healthy, fresh and varied food available from breakfast through to lunch and beyond
Free on-site Parking & low cost EV charging points

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_joulesHR@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

Joules

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New Business Operations & Project Manager - Joules