Introduction:
Kamparts Inc., is a privately owned business operating since 1983. One of the largest suppliers of fitness parts, accessories, and OEM manufacturing in the industry. As the Senior Manager of Sales Operations, you will play a pivotal role in overseeing and optimizing the operational efficiency of our company. You will spearhead the Sales & Operations efforts of our rapidly expanding fitness enterprise. In this dynamic role, you will be instrumental in scaling our sales operations to accommodate our fast-paced growth trajectory while maintaining the highest standards of efficiency and customer satisfaction.

Key Responsibilities:

Operational Strategy: Develop and and maintain sales operational strategies aligned with the company's overall objectives to drive growth and profitability including but not limited to order processing, sales support, customer inquiries, inventory management, billing/invoicing, and sales reporting.
Process Improvement: Continuously analyze operational processes and identify areas for improvement to enhance efficiency, productivity, and customer satisfaction.
Team Management: Lead, mentor, and motivate the sales operations team, ensuring they have the necessary resources and support to perform at their best.
Amazon Vendor Management: Manage our relationship with Amazon as a vendor, including product listings, pricing strategies, inventory management, and promotional campaigns.
Inventory Management: Manage inventory levels, procurement, and distribution to ensure adequate supplies for operations while minimizing costs and waste.
Vendor Management: Establish and maintain relationships with vendors and suppliers, negotiate contracts, and ensure timely delivery of goods and services.
Compliance and Regulations: Ensure compliance with relevant regulations, licensing requirements, health and safety standards, and industry best practices.
Reporting and Analysis: Prepare regular reports on key performance metrics, operational KPIs, and financial indicators for senior management, identifying trends and areas for improvement.
Crisis Management: Develop contingency plans and protocols to address emergencies, disruptions, or other unforeseen events that may impact operations.
Customer Experience: Champion a customer-centric approach to operations, ensuring that all activities are geared towards delivering exceptional experiences and exceeding customer expectations.

Qualifications:

Bachelor's degree in Business Administration, Operations Management, Sales Administration or related field.
Proven experience in operations management, preferably in the fitness industry or a related field for over 8 years.
Strong leadership skills with the ability to inspire and motivate teams towards common goals.
Excellent problem-solving abilities and strategic thinking skills.
Exceptional organizational and time management skills with the ability to prioritize tasks effectively.
Proficiency in using relevant software and tools for operational management and analysis such as Quickbooks and Shopify platforms.
Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively across all levels of the organization.

Benefits:

We offer competitive compensation packages, including benefits such as health insurance, 401K matching, and professional development opportunities. If you are a highly motivated individual with a passion for operations management and strategic planning, we encourage you to apply for this exciting opportunity.

Please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for further consideration.

Job Type: Full-time

Pay: $72,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday

Education:

Bachelor's (Required)

Work Location: In person

Kamparts, Inc.

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Senior Manager of Sales Operations