The role:

As a Sales Operations Manager, you are a crucial driver of operational excellence, ensuring the seamless execution of strategies that meet financial and growth goals. This role is important in optimizing processes, maximizing resources, and establishing streamlined communication that aligns teams with our centralized approach to sales strategy.

Reporting to the Associate Director of Partner Services and Sales Operations, you will directly contribute to profitability across all sales channels by promoting agreement and efficiency.

You will support the tactical execution of sales and marketing plans through reporting while bridging communication gaps between Sales, Marketing, Education, Partner Services, and Operations. Your efforts empower key stakeholders with unified, relevant insights, driving collaboration and operational efficiency. A strong focus is placed on tracking and improving metrics related to system adoption, use, and adherence to expectations set by departmental leaders.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $76,500 - $90,000.

What you will do:

Provide cohesive and holistic data-based communication to the Field and Internal Sales Managers, Distributors, and Multi-Location Salon teams to support them in their sales and account management efforts
Monitor the success of sales strategies through data systems
Manage, document and update processes and procedures to support sales and customer needs
Utilize sales data to identify trends, opportunities, and areas for improvement

What you will need:

College Diploma or University Degree in Business Administration or relevant field or equivalent work experience
5 years' experience in a sales team environment
3 years operational experience or similar capacity
Project management experience required

How we work: Having been selected among the World´s Most Ethical Companies for 18 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and create our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an equal opportunity employer, including disability/ vets.

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Sales Operations Manager