Kärcher is the world's leading provider of cleaning solutions with around 13,000 employees in 70 countries and an innovative product offer for commercial and domestic customers alike. Renowned for our innovation, over 90% of our products have been developed in the past 5 years. We owe this success to our employees, their skills, dedication, ideas and commitment. Constant investment in R&D, quality, marketing and design make us a well-known brand and a most attractive employer to develop your career with. Do you want to be part of our growth story?

Key Account Manager (Online Direct Channel)

Purpose

Key Account Manager for the Online Direct Sales Channel will be responsible for the revenue growth of the direct channel (Karcher.com, 3P Marketplaces & Social Selling. In this role, you will be responsible for managing and growing our presence on third-party marketplaces, such as Walmart.com, Target+, and others. Your main objective will be to increase our sales revenue and profitability by developing and implementing strategies to improve our product visibility, optimize product listings, manage inventory, and maintain high levels of consumer satisfaction. Reports to Director of Ecommerce.

Key Responsibilities.

Karcher.com

Leverage website analytics to understand opportunities to increase revenue.
Deep understanding of how a product is sold within the channel to find opportunities for revenue growth.
Manage catalog and launch of new products on Karcher.com
Collaborate with Global and Local counterparts to understand best practices.
With support from Director, establish and manage marketing and promotional strategy.

Marketplaces

Manage Karcher presence on third-party marketplaces, including product listings, pricing, inventory, and order processing.
Develop and execute strategies to increase sales revenue and profitability on these platforms.
Monitor and analyze marketplace trends, competitive landscape, and customer behavior to identify opportunities and risks.
Assist in product listing optimization for search and conversion by utilizing best practices and tools provided by the marketplaces.
Monitor inventory levels and ensure timely replenishment to avoid stockouts and lost sales.
Collaborate with internal teams, including Marketing, Product Management, and Sales Operations, to ensure seamless integration of third-party marketplaces with our overall business.
Manage relationships with marketplace representatives and negotiate terms and fees.
Ensure compliance with marketplace policies and regulations, including listing guidelines and product safety requirements.
Provide regular reports and analysis on marketplace performance, sales, and profitability.

Social Selling

Working with Director, establish strategy and action plan for revenue growth.
Work cross functionally to get asset needed to execute plan.
Leverage market and consumer insights across multiple platforms.

Qualifications

Education

College degree in business management or marketing preferable or documented field related and successful Ecommerce/ Marketplace management experience.

Experience

2 to 4 years of working with consumer goods online retailers and eCommerce sites.
Preferably experience working with a leading consumer brand distributed through Ecommerce Marketplaces like Walmart.com, Target+, Amazon, etc.

Knowledge, Skills And Abilities

Hands-on experience selling on Walmart.com and other online marketplaces
Experience with 3rd-party Marketplace ecommerce platforms (ChannelAdvisor)
Ability to work independently and manage multiple tasks simultaneously
Strong analytical skills and experience with data analysis tools
Proven ability to influence cross-functional teams without formal authority. The ability to influence and work collaboratively with Sales, Marketing and Product Management is especially important
Demonstrated success in managing successful 3P Marketplace place business
Excellent written and verbal communication skills, possibly including some copywriting skills.
Preferred experience working in Global / Multinational organization.
Proficient in productivity applications such as Microsoft Office, Adobe Apps, Google Apps, and Product Information Management (PIM).
Strong communication skills verbal and written.
Ensure all company policies and procedures are communicated, maintained, followed, and approved corrective or disciplinary action is taken when required.
25% travel both domestic and international.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. These may be added, removed, changed or reassigned as needed to accommodate business requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity / Affirmative Action employer – M/F/Disabled/Veteran

Base Salary

$70,000 - $100,000 a year

Benefits

Kärcher has competitive benefit offerings for all full-time employees, which include but are not limited to:

Medical, dental and vision plans
Employee, spouse, and child life insurance
HSA and FSAs for health care, child care, and commuting
401k matching up to 4%
Paid holidays (11 per year)
Flexible PTO for exempt employees; generous PTO for non-exempt employees
Paid sick time
Short and long term disability Insurance
Employee purchase program for all Kärcher retail products
Tuition reimbursement program
Headquarters location equipped with onsite cafe and fitness center

Contact

Fabiana Valbuena

Talent Acquisition Manager

Kärcher North America, Inc.

6398 N. Kärcher Way

Aurora, CO 80019

Fabiana.valbuena@karcherna.com

https://www.kaercher.com/us/careers.html

Kärcher

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Key Account Manager (Online Direct Channel)