About the Company:

Kargo unites the world's leading brands and premium publishers on mobile devices using innovative creative ad formats. At Kargo, we're all about bringing together the best of the best with a spark of creativity to stand out from the crowd. The same is true for our employees. What makes Kargo and each Kargo team member exceptional makes our company special. Kargo believes differences should be celebrated and is committed to diversity in the workplace. As an Equal Opportunity employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Kargo is 350 employees strong across offices in New York City, Chicago, Dallas, Los Angeles, Sydney, and Auckland. But we’re not stopping there, so stay tuned as we expand our map and our team.

For more information, visit Kargo at www.kargo.com or follow Kargo on Instagram (@kargomobile), Twitter (@kargo) and LinkedIn (Kargo)

Summary of Job’s Purpose:

As a Sales Operations Manager, you will serve as the internal champion and subject matter expert for the administration of Salesforce.com and Looker Reporting. The candidate is expected to engage with business, gather requirements, conduct ongoing support, user training, business analysis, and activities for enhancements, upgrades, data conversions and report development for multiple business groups with varying needs.

Candidates should possess exceptional analytical, writing and verbal skills, and must be extremely strong with numbers. We’re looking for someone who loves solving complex problems – challenging the data, asking hard questions, weighing information under uncertainty, and project managing across multiple teams. Being able to quickly build trust with peers and confidence with senior executives is critical. Intellectual curiosity and deep attention to detail are musts.

The Position:

Act as first point of contact for all seller reporting requests and support
Identify market opportunities and gaps in sales coverage and provide strategic recommendations
Own Salesforce / Looker Sales Suite: Seller & Management Dashboards, Workflows Rules and other tasks such as Profiles and Permission Settings
Support the leadership team with the development and operation of a framework for pipeline management, win/loss intelligence, productivity, goal attainment, and velocity.
Maintain, manage and enhance Salesforce.com data integrity including adding relevant agency/contact information and removing stale/duplicated records
Upgrading and configuring Salesforce systems for optimized integrations (i.e. Troops, Hubspot, SurveyMonkey)
Own the training of new users and develop strategies to grow the Salesforce skill set across the organization
Manage Salesforce roles, profiles, sharing rules, workflows, and groups
Own company-wide quarterly commission calculations
Responsible for monthly revenue actualization processes and maintaining accurate booking procedures
Build and support new SLA frameworks for working w/ Sales Operations
Partner with Business Intelligence & Data Science to develop infrastructural reporting efficiencies
Support Senior Business Operations leaders in strategic planning initiatives

The Requirements:

3-5+ years of sales operations and/or financial operations experience
1-3 years of experience as a Salesforce administrator in a similar environment
Expert Excel data analysis and presentation skills
Experience using data visualization BI tools a plus (Looker, Tableau)
Experience working with large datasets and utilizing SQL/Python a plus
Marketing Platform Experience a Plus (Hubspot, MediaRadar)
Ability to work effectively in a team environment to establish and maintain cooperative working relationships with internal and external working partners is required
Excellent verbal and written communication skills
Ability to embrace new technology, applications and solutions
Desire to often work with people as well as be a self-motivated team player
Unfazed by constant change

The Recognition:

Kargo and Kargo leadership are regularly recognized for the company’s growth and achievements, including:

B&T’s Best Media Platform (2021)
Digiday Awards’ Media Award for Best Digital Product Innovation (2021)
Martech Breakthrough Awards’ Content Management Innovation (2021) (2017)
Three MMA Smarties (2018)
Adweek Innovative Mobile Ad Player (2017)
Best Places to Work (2017)

Kargo

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Sales Operations Manager