Job Title: Director, Sales Operations

Department: Sales

Location: Remote
Status: Full Time- Exempt

Are you looking to join a team where “corporate values” aren’t just words on the website but instead are the genuine beliefs of the team? Where the people are smart, hardworking, fun, and loving? A place where the talk is walked?

That’s Kasasa! There are 4 values that define our company culture – Interdependence, Empowered Ownership, Badassitude, and Love – Together these values form THE PATCH. Elevate is the wrapper around the whole Patch reminding us to seek the “highest form” of our values.

If you feel that our company values align with your own, please apply! If you don’t, we encourage you to find a company whose values do!

Our values are a living commitment to one another. It defines everything we do, including how we build products, serve our clients, plan for the future, and work together. It is our uncompromising promise to one another, our communities, and our clients.

Interdependence - Only team wins count. I take responsibility for my team’s success. My Team is Kasasa. I hold my shield for all of us.
Empowered Ownership - I know my goals. If they’re to be, it’s up to me.
Badassitude - I am passionate about what I do because I understand why it matters. I will courageously face challenges, seeing each one as a steppingstone toward growth.
Love - We boldly bring love to the workplace and the world.
ELEVATE - I CREATE THE HIGHER POSSIBILITY.

ONLY THE BADASS NEED APPLY!

We’re looking for much more than qualified applicants! We’re looking for people who “relentlessly give a sh!t” (Or “RGAS” for short; this is a component of our Badassitude value)! We want individuals who will courageously face challenges. We don’t settle for good enough. At Kasasa, we have the determination, grit, and hustle to create excellence.

Kasasa’s mission is to inspire and elevate community financial institutions to be the source for love and financial wellbeing in their communities. Kasasa employees (Spartans) are passionately dedicated to this mission and lead the way – sharing our “love” with the world – through our words and actions – via community service and outreach. Expect to get involved and make an impact if you expect to be a Spartan.

As Spartans once did, we stand together and inspire others to join us in our mission. Stronger together and united by core values, we are more than a team. We are a Phalanx!

The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job, nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for Kasasa other work duties not specifically listed herein. Management reserves the right to modify, defer, or rescind this position description at any time, with or without prior notice.

Role Overview

The Director of Sales Operations will work with sales and marketing leadership to support organizational goals that help drive new business, implement and streamline sales processes and system changes to enable the sales team to be successful. In addition, this role will use data to understand and report on various aspects of the sales process like lead management, opportunity/pipeline management, forecasting and performance.

Responsibilities

Support Sales leadership with necessary data to define Fiscal Year Strategy & Planning including org structure, go to market strategy, KPIs and Sales processes needed for success.
Deliver operational excellence in tracking and reporting on pipeline management, forecasting, and related analytics and insights to Sales, Marketing and Company Leadership that measure key business drivers.
Work with Business Process Management team members to optimize and support technologies in support of sales organization productivity by supporting implementation and driving adoption of technology stack needed for growth.
Partner with Sales Leadership to deliver new hire training on Sales technologies in use and related processes.
Partner with internal business teams to ensure any assigned projects are delivered on time and with quality.

Support data governance/stewardship for Sales and how they interact with business partners (Marketing/Legal/Finance) including recommendations on process changes, Rules of Engagement (ROEs), and systems to measure execution.
Build and deliver sales analytics and proactive insights to Sales leadership and Executives.
Support internal processes, such as monthly sales, pipeline, forecast and reviews.
Support and drive CRM (Salesforce) standards including good hygiene for the sales and marketing.

Qualifications

3-5 years of sales/revenue operations experience in SaaS
Thorough understanding of sales processes and methodologies
Working knowledge of Salesforce and related technologies used to support a sales organization.
Demonstrated interpersonal skills including mentoring, coaching, and facilitation skills with the ability to interact with colleagues at all levels.
Organized, detail oriented, and able to work autonomously with minimal direction.
Strong analytical skills and a structured approach to solving unique business problems.
Ability to thrive in a fluid, fast-paced, and unpredictable environment.
Four-year college degree from an accredited institution

Our benefits include:

Remote-first workforce – relocation not required.
Open Paid Time Off AND 14 paid holidays
Gym Membership Reimbursement
Tuition Reimbursement
Paid Parental Leave
Love Fund – established as a way for Spartans to give back to their co-workers in need
PPO/HSA options for Medical, Dental, and Vision with a substantial contribution from Kasasa.
Life Insurance, Long-Term Disability, Short-Term Disability, and Employee Assistance Program – all provided in-full by Kasasa
401k plan with matching contributions
Pay to Tat (Patch tattoos only)
Peer-to-Peer Appreciation Program – Worktango
Noon:30 – every other Friday at 12:30, spend the rest of your day investing in your own development. On the other Fridays, spend the afternoon as you please!

Are you ready to join an amazing group of people who genuinely love their jobs in an environment that inspires greatness?

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, citizenship status, gender, gender identity, pregnancy, sexual orientation, transgender status, marital status, religion, creed, age, physical or mental disability, results of genetic testing, genetic information, past, present or prospective service in the military, or any other characteristic or activity protected by federal, state, or local law.

Kasasa

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