Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

You will report to the Manager of the Global Deal Desk.

Job Location: Reading (UK)

Primary Responsibilities

Serve as the point of contact and subject matter expert on direct deal constructs, special pricing, operations, approval policies, commercial terms, and troubleshooting of deal issues and sales escalations
Partner with cross-functional teams including Finance and Legal to review or address revenue recognition or commercial contracting concerns for non-standard deal structures
Ensure adherence to our quote-to-contract processes and policies for our commercial engine while effectively escalating new use-cases outside of the current approval matrix and providing appropriate proposed solutions to facilitate
Craft and coordinate proposals between our Sales, Legal, and Finance teams
Maintain scalable operations and feedback loop to increase deal velocity and efficiency
Exercise your in-depth understanding of subscription models and service/product offerings for recommended contract structures
Leverage Kaseya technology and process knowledge to make recommendations for GTM operations policies and procedures
Strategize with GTM Executives and Sales Leadership to structure and position complex deals, which involves acting as the liaison between Sales and internal stakeholders including Accounting, Order Management, Legal, Product Marketing, etc.
Work with GTM Management to identify and measure successful and failing strategies and identify opportunities for process improvement
Provide Order Management and Accounting teams with context and clarification on complex deal structures and how they are to be treated as it relates to booking credits, invoicing, internal reporting, etc.

Education & Experience

4+ years of experience in a Deal Desk or GTM Operations function with a global sales team
Bachelor's degree (Graduate degree is a plus, but not required)
Solid understanding and experience with CPQ (configure, price, quote) tools
Proven ability to own and run complex deals end-to-end
Self-motivated, critical thinker with prior experience with complex, cross-functional pricing and proposal execution across GTM, Legal, and Finance
Positive team player and effective communicator with all levels of management and cross-functional organizations
Flexible and supportive in a fast-moving and changing environment
Collaborative participation in identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow
Experience using Salesforce, Zuora, NetSuite or comparable CPQ tools.
Proactive mindset, strategic focus and business acumen
Thorough understanding of standard business practices related to GTM Operations processes and systems.
Experience with advanced analytics and statistical analysis
Deep understanding of (and empathy for) the role of a sales professional
Excellent Excel, Salesforce, and Tableau/Power BI/Sisense skills

Why Kaseya:

Explore career opportunities - you can learn new skills and be promoted along an exciting
career path

Network - meet company and industry mentors and leaders, allowing you to form relationships
you can build on in the future

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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Senior Deal Desk Analyst