Kelvin Group is currently seeking an experienced Revenue Operations Specialist for its growing sales team. You will be working in an entrepreneurial, rewarding environment with colleagues who are truly passionate about what they do.

Position Summary

We are looking for a Revenue Operations Specialist to facilitate, analyze, and optimize the revenue generation process. Reporting to Kelvin’s Chief Commercial Officer, you will work closely with sales and marketing resources across several Business Units to align their efforts, maintain sales/marketing technical platforms, and support the teams with analytics. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

Duties and Responsibilities

Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention
Work closely with the sales and marketing teams to align efforts and ensure a seamless sales process
Maintain and improve Kelvin’s CRM platform (Pipeliner CRM) and marketing automation tool (HubSpot Marketing Hub)
Train new and existing sales team members on CRM best practices and increasing functionality
Create and evolve Kelvin-wide reporting capabilities to measure and improve performance, including tracking and reporting key performance metrics
Stay up-to-date on industry trends and best practices in revenue operations
Conduct market and customer research to understand the target audience and identify opportunities for growth
Assist with the creation of target lists for outbound sales efforts
Collaborate closely with Kelvin’s Marketing Director to ensure a coordinated go-to-market motion
Identify and resolve challenges and issues within the revenue operations process and infrastructure
Contribute to the development and continuous improvement of the revenue operations process
When requested, collaborate with sales and finance leadership to monitor sales performance and assist with commission calculations
Maintain marketing and sales databases

Education and Experience

3+ years of experience in revenue operations or a related field
Bachelor’s degree in business, marketing, or a related field
Construction industry experience a plus

Skills and Attributes

Strong analytical and problem-solving skills, with experience using data and analytics to improve performance
Familiarity with sales and marketing tools, such as Customer Relationship Management systems and list building databases (ZoomInfo, etc.)
Excellent communication and collaboration skills, with the ability to work effectively with a team
Knowledge of the sales and marketing fundamentals (customer segmentation, sales processes, performance management, etc.)
Ability to conduct market and customer research to identify opportunities for growth
Strong project management skills, with the ability to prioritize and manage multiple tasks and projects
Flexibility and adaptability to change
A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Physical setting:

Office

Schedule:

Monday to Friday

Work Location: One location

Kelvin Group

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Revenue Operations Specialist