TL;DR Kharon is seeking a full-time Director of Revenue Operations. This is a hybrid position and requires in-office attendance at one of our hub locations in L.A., Denver, Washington D.C. or NYC.

Responsibilities:

Manage the day-to-day operational systems of the revenue teams, including sales, marketing, and customer success.
Facilitate interdepartmental communication and collaboration to ensure operational efficiency
Understand Kharon's business objectives and translate them into an effective revenue operations strategy.
Monitor the implementation of the strategy and make necessary adjustments based on real-time performance and market trends.
Hire, train, and develop revenue operations team members to ensure high performance and efficiency.
Regularly analyze sales data to identify trends, patterns, and opportunities for growth.
Develop strategies for expanding into new markets or regions based on data analysis.
Assume shared ownership of the RevOps techstack, leading the integration, setup, documentation, and maintenance as a system administrator.
Collaborate with sales and marketing teams to ensure alignment on lead generation, attribution, conversion, and retention strategies.
Identify critical issues that impact or threaten operational efficiency and/or strategic alignment across verticals, productivity insights, lead-to-sales analysis, revenue analysis, and cohort analysis.
Act as the subject matter expert on inbound and outbound routing, scoring, nurturing, and customer health.

Qualifications:

SalesForce Administrator Certification preferred.
5-7 years of experience developing and administering a Salesforce instance.
3-5 years of experience on HubSpot (workflows, deal cycle management, customer journey management, reporting, and dashboards)
3-5 years of experience with Tableau for data analysis and building dashboards.
Experience writing SQL queries to prepare data for analysis.
Experience assessing data architecture within Salesforce to ensure the viability of reporting capabilities.
Proven experience supporting a B2B RevOps, sales, or client services team, in enterprise data or fintech.
Bonus: A certification in any of the major platforms (SalesForce, HubSpot, Tableau, GA4, Netsuite, Celigo, etc)
Bonus: Experience with a major implementation, system refresh, or overhaul

Kharon is a highly disruptive and incredibly innovative organization that navigates risk at the intersection of global security threats + international commerce.

What does that mean? Great question.

Operating at the nexus of global security, Kharon is on a mission to revolutionize the current landscape. We take really complex data as it relates to global security and empower our clients to not only understand the risk associated with their potential business relationships but to operationalize that data so that they can make the best and most informed decisions possible. From financial crimes and sanctions to export controls and threat identifications, our tools optimize protection against the types of risks that could otherwise be incredibly dangerous and excessively costly to any business. Serving many of today’s leading global financial and multinational institutions, Kharon products are the most powerful in the space with a precision and depth that is absolutely unparalleled.

When you look at any major global crisis event, we’re providing intelligence that’s at the heart of those circumstances. We connect the dots in a way that’s meaningful. Now, we’re experiencing unprecedented growth. As the world continues to evolve in complexity, so too does the demand for our products. Given the significance of our work and the increasing global reliance on our insights, we are looking for a Director of Revenue Operations to join us as we work to shape the way businesses perceive and navigate global risks.

Collaborating with our revenue-generating departments and reporting directly to the Head of Sales, your ultimate goal in this position will be to drive revenue growth through efficiency and accountability. In tandem with the Head of Sales, you will be a critical member of the global GTM team that works to further build and maintain our tech stack, design processes, and develop insights that enable our Sales, Marketing and CS teams to deliver on their targets. Through a more deliberate and technical approach, you will improve efficiency and alignment amongst these teams, breaking down silos and eliminating friction.

Leveraging in-depth analytics tools, you will prepare data reporting on campaign effectiveness, including conversion and retention rates. Beyond your role in evaluating our processes, programs, and toolset, you will assume the responsibility of identifying inefficiencies and making recommendations for improvement, to increase ROI and team effectiveness. You will be best suited for this role if you have 5+ years of experience in revenue operations, a deep understanding of sales and marketing strategies, and a track record of strongly contributing to (or independently driving) revenue growth.

To the right person, this will be the perfect kind of challenge. Our mission is compelling, our product is powerful and we’re growing at a rate that makes us unstoppable. If you’re looking to be surrounded by people who will inspire you to think and challenge you to grow then look no further. Our team is made up of some of the most visionary and uncompromising individuals you will ever encounter. We don’t take ourselves seriously but we’re serious about the work we do and there is absolutely no slowing us down.

To keep that momentum going, we do our very best to make sure that each and every team member is completely taken care of. We’re nothing without our people and we strive to offer a package that reflects that. As a Kharon team member, you can expect:

Fully sponsored medical, dental, and vision
FSA program for both medical and dependent care
401k with matching and immediate vesting + ROTH IRA
Paid time off + 11 paid holidays
Flexible hybrid schedules

Interested? Please apply by visiting our website and navigating to our careers page! We do our best to respond to each application we receive.

Kharon is an equal opportunity/affirmative action employer. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.

The base salary range at Kharon is set between $170,000 and $220,000. Please note that this figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.

Kharon

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Director of Revenue Operations