ABOUT THIS ROLE

Revenue Operations is a central part of our high energy, high-growth marketing team. As a Revenue Operations Manager, you will help lead and own the strategy, management and performance of our marketing and sales technology ecosystem. You will have a chance to work cross-functionally with the marketing, sales and operations teams to implement and optimize our tech stack, develop and deploy marketing and sales processes, and acquire and augment the data and reporting we need to operate at high speed and increasing scale.

ABOUT KIBO

Kibo Commerce is a composable digital commerce platform for B2C, D2C and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. We are the only modular, modern commerce platform that supports experiences spanning eCommerce, Order Management, and Subscriptions. Merchants like Zwilling, Ace Hardware, Jelly Belly and Francesca’s trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value.

Kibo’s expertise and cutting-edge innovation has been recognized by Forrester, Gartner, Internet Retailer, and TrustRadius, and was cited as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023, and named a Lleader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022.

By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!

WHAT YOU’LL DO

Manage our current marketing and sales technology stack, including Marketo, Salesforce, Demandbase, Outreach, Zoominfo, and more
Improve existing technology processes and reports, and evaluate new technologies to improve of our tech stack roadmap to optimize performance
Investigate, trouble shoot and resolve technology issues such as form submissions, sales sequences or marketing automation challenges with external technology partners
Establish, implement, analyze and optimize marketing processes like lead scoring, lead routing and others that drive quality leads and operational efficiency
Execute integrated marketing campaigns across multiple marketing channels and provide end-to-end quality control in partnership with the marketing team
Provide weekly, monthly and quarterly business performance analysis and reporting to our executive leadership team
Craft, manage and execute campaign taxonomy and hierarchy
Stay up-to-date on all regulations that govern data management and communications (such as GDPR) while ensuring consistent compliance across all marketing and sales channels

WHAT YOU’LL NEED

3+ years of relevant B2B SaaS marketing, sales or revenue operations experience
Strong analytical skills and data-driven thinking, ability to extract meaningful action from data
Marketing automation and sales automation experience (Marketo, Demandbase, Salesforce, Outreach/Salesloft etc)
Demonstrated experience in applying business technology to improve execution and contribute to company growth
Clear communicator with excellent written and oral communication skills
Stellar project management skills
Confident and comfortable interacting with all levels of the organization

KIBO PERKS

Flexible schedule and time away programs
Paid company holidays and global volunteer day
Generous health, wellness, and benefit programs, including 401(k) match and pet insurance
Opportunity for impact, rapid career growth, and intellectual stimulation
Passionate, high-achieving teammates excited to help you succeed and learn
Company events and other activities (Holiday parties, Happy hours, Volunteering)

At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.

Kibo Commerce

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Revenue Operations Manager