We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

This is a dual mandate role owning how Retail Media and Data Monetisation (RM/DM) is planned, tracked and scaled at Group level, while also building the core operating platforms that make it work.

You’ll align multiple banners to a shared planning framework, operating cadence and performance standards, giving leadership a clear, trusted view of progress, risks and financial outcomes. While you won’t manage banner teams directly, you’ll coordinate cross banner planning and performance to drive consistency and scale.

In parallel, you’ll lead the development of foundational operating platforms such as CRM and Retail Media Orchestration, connecting Group level ways of working with the tools that enable efficient, aligned execution across the business.

What's the job?

Own consolidated Groupwide visibility of RM/DM plans, performance and risks across banners.
Track performance consistently against agreed commercial, operational and financial metrics.
Lead Group operating cadence, including planning cycles, reviews and governance forums.
Surface delivery risks early and coordinate mitigation with cross functional partners.
Shape Group level requirements and prioritisation for CRM and Retail Media orchestration platforms.
Drive platform adoption across banners to support consistent planning and execution.
Manage Group level partner contracts and monitor performance against commitments.

What You'll Bring

Experience in business operations, performance management or commercial operations within complex, multimarket organisations.
Strong financial and commercial acumen, including performance reporting and forecasting.
Proven ability to design and run operating cadences and governance models.
Skilled influencer able to manage senior stakeholders without direct line authority.
Structured, analytical and outcome focused communicator with strong executive presence.

How We Work

We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.

We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.

What We Offer

An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.

Diversity & Inclusion

Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Interested? Great, apply now and help us to Power the Possible.

Kingfisher plc

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Senior Manager - Business Operations - Retail Media