KMS Technology is a privately held technology company based in Atlanta and with operations in Ho Chi Minh City, Vietnam. Founded by Vu Lam and Josh Lieberman in 2009, KMS Technology started with its offshore product development (OPD) business and added additional consulting services in recent years. In addition, KMS operates an incubator that has created software companies including QASymphony, Kobiton, Katalon, GroveHR, and Visily.

KMS remains owned by Vu, Josh and its employees. While KMS has financial partners in some of its software companies, KMS Technology is 100% owned and controlled by KMS and the team. KMS Technology currently employs approximately 1,500 people in Vietnam and the United States across its companies.

Leo Tucker is the CEO of KMS Technology and KMS Software, and this position will report directly to Leo. Josh continues to remain intimately involved in supporting the KMS Technology team while Vu is now the CEO of Katalon.

KMS Software is the largest of three services businesses in the KMS family and has been the foundation of KMS Technology since the company’s inception. In recent years, the focus of KMS Software has begun to shift from pure offshore custom software development and testing to a broader, higher value set of offerings and business models. These include PE Technology Due Diligence Assessments, managed services, and more turnkey offerings for initiatives such as Minimum Viable Product (MVP) creation. Offshore custom software development remains a key offering as well.

KMS Software is looking for someone to lead its sales and marketing functions through its next phase of growth.

The KMS CRO would join a team with an award-winning culture, including:

Multi-year Atlanta’s Best and Brightest Companies to Work For
Atlanta Business Chronicle “Best Places to Work”
Top 100 “Vietnam Best Places to Work” by Anphabe
4.4 rating on Glassdoor.com

Job Summary

The KMS Software CRO will be responsible for evaluating and updating KMS’s Software’s go-to-market strategy, then building and executing that strategy to drive growth. This position requires an individual who has intimate knowledge of the Software Industry, especially the Agile development process, as well as a strong professional network in the industry. This person must be passionate and aggressive about marketing and selling high-quality services, work well with teams, be client and market facing, and have the aptitude and willingness to both think strategically and in roll-up-your-sleeves mode. The CRO will report directly to the CEO, Leo Tucker, and will work closely with the senior management team to run KMS Software and maintain KMS’s company’s culture.

Specific job responsibilities include:

Define and own the Go-to-Market Strategy

Define a sustainable and predictable go-to-market strategy and model that allows KMS to aggressively grow the business
Define revenue and profit goals to drive significant growth in 2023 and beyond
Craft go-to-market strategies to maximize revenue potential from existing and prospective new clients
Lead and direct sales cycles and oversee marketing efforts in the Software space
Hire, train and retain highly productive sales and marketing professionals
Build a performance-driven sales and marketing culture focused on client success and growth
Manage the Director of Marketing, and oversee all marketing programs and activities

Oversee the Relationships with KMS’s Software Clients

Cultivate executive relationships with key KMS Software clients
Monitor the delivery of services to all KMS Software clients (delivery will be owned by the delivery team)
Optimize profitability of services delivered to all KMS Software clients
Upsell/Cross Sell new services to all KMS Software clients

Requirements

Bachelor’s Degree in Business or a related field; MBA or other relevant graduate degree is a plus.
10+ years of experience in a senior sales or partner role in a services business, ideally consulting or custom software development.
Demonstrated history of exceeding sales targets / quotas selling services
A broad understanding of the software development process.
Good understanding of business and software operations.
Prior leadership or management experience with the ability to manage matrixed teams across functions, geographies and partners.
Demonstrated ability to motivate, coach, counsel and train staff.
Effective communication skills, including facilitation, consultation, negotiation and persuasion.
Ability to communicate with clients about software technology challenges and issues.
High level thinker and leader to build a nimble, agile, and "can do" culture in the department.
Possesses an innovative, creative, and entrepreneurial mindset.
Superior writing and editing skills
Outstanding public speaking skills
Open to travel on an annualized average of 25%-30% of the time including international trips; peak can be 100% for a period of 2 weeks

The Chief Revenue Officer position is as a full-time, exempt employee.

Benefits

Perks

Attractive compensation
100% company-paid Medical, Dental & Vision insurance (full-time hires)
401(k) with company match (full-time hires)
Self-managed PTO policy (full-time hires)
Flexible work location and culture
Work & grow with a passionate, talented team
Work at a company acknowledged as a "Best Place to Work"
Participate in community development activities

KMS Technology is proud to be an equal opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, genetic profile, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), martial status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.

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Chief Revenue Officer (CRO), KMS Software