Kobiton is looking for a Revenue Operations Director to join our team. As a leader in Revenue Operations, you will be responsible for guiding the marketing operations and sales operations business processes to support consistent reporting of metrics and business results. You will report to the CFO on a cross-functional team that includes Revenue Operations, Finance, Accounting, and People Operations.

Requirements

Work with Sales and Finance leadership in providing and maintaining collaborative pipeline and forecast reporting
Work cross-functionally with customer success, sales, finance, support, customer operations, marketing, and other stakeholders to share insights and centralize information
Proactively understand our go-to-market team’s needs and work with administrators to build the systems & processes to help streamline day-to-day workflows inside and outside of Salesforce
Oversee systems and data administration and recommend tools to improve data quality, analysis, and reporting
Co-design, implement, and manage revenue processes, establishing a high level of quality, accuracy, and consistency
Partner with leadership to strategize, operationalize, and analyze the impact of business initiatives
Support leadership in the understanding of pipeline, forecasts, retention, and other KPIs while bringing best-in-class strategic and planning techniques to maximize revenue opportunities
Analytics: Create executive level, manager, and rep documentation, reports, analysis, and actionable dashboards to ensure alignment, data consistency, and recommendations
Administer and maintain our CRM (Salesforce) as well as other key sales and marketing technologies, such as LeanData, LinkedIn Sales Navigator and Scratchpad.
Design integrations across our technology stack to service reporting and analytical requirements
Provide administrative and operational support to Sales and Customer Success team members
Directly lead and grow our Revenue Operations team through our next stage of growth
Actively participate in quarterly and annual planning

Required Skills:

Bachelor’s degree
5+ years of experience in sales operations, sales planning, or revenue operations role focused on designing business processes for sales and marketing
Expert-level knowledge of Salesforce
Strong communication skills with the ability to structure & present complex topics on the page or in person
Strong analytical, operational, problem solving, planning, time management, and project management foundation.
Highly proficient in financial modeling, revenue modeling, sales approaches, and reporting.
Excellent written, interpersonal, and negotiation skills.
Strong ability to work collaboratively and independently.

Preferred Skills:

Certification(s) in Salesforce
Hands-on experience integrating and implementing various sales and marketing tools. Advanced knowledge of ZenDesk + SFDC integration is a plus.
Experience and preference for working in a startup environment and/or fast-growing SaaS companies

Benefits

Casual remote and hybrid work environment.
Self-Managed (sometimes referred to as unlimited) Paid Time Off (PTO) - We trust that everyone working at Kobiton is a true professional and responsible adult. When you’re sick, take the time you need to get better. If you need a break to refresh and reboot, enjoy your time off.
100% company-paid Medical, Dental, & Vision insurance for you and your family.
Mobile phone and Wi-Fi reimbursement.
Company-sponsored training and development opportunities (Growbiton).
401(k) retirement plan.
Paid Parental Leave -this includes adopting parents!

Kobiton

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Revenue Operations Director