Kodak Alaris is a global technology company that’s delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees’ creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.

Kodak Moments

Kodak Moments is a leading global provider of photo products and services to retailers, consumers, and entertainment properties. We inspire consumers to bring their memories to life--delivering innovative, high-quality photo products and experiences they find truly meaningful. Powered by over 100,000 consumer touchpoints across 30 countries globally, it's our mission to be the brand consumers choose to celebrate and preserve life's memories, from the big events to the everyday moments that matter.

Position Summary

Primary responsibility is to provide sales and business operations support to the Kodak Moments Travel & Leisure (“T&L”) business. Position is a key member of the T&L team, requiring effective communication and collaboration with T&L functional teams and act as a liaison to Kodak Alaris shared services back-office personnel. Responsibilities of the position are wide-ranging and includes a blend of both external customer and internal business function related duties.

Tasks include contract database management, customer sales tracking and reporting, customer invoicing, customer receivables support, business supply purchasing, project management support, office facility support and ongoing interface with company back-office and legal teams. Role includes responsibility to identify and propose positive change to existing processes and data reporting.

Key Responsibilities

Manage the T&L Customer Contracts Database. Includes entry/update of new customer contracts and amendments, monitoring contracts approaching renewal dates, tracking contract approvals and signatures, monitoring the T&L contract notice mailbox, and serve as liaison to the Kodak Moments business and legal teams.
Monthly tracking, recording, and reporting of T&L US&C customer sales from all revenue streams, and the tracking and reporting of T&L internet sales on a worldwide basis. Identify improvement opportunities for reports and data that is provided to internal functional teams, T&L management, and external T&L customers.
Setup and establishment of T&L customers in Kodak Alaris back-office systems based on contract-specific terms and business models. Includes electronic payment setup, working to help establish credit terms, obtaining resale certificates, initiating new product pricing requests and changes, and setup of business contact/reporting details.
Execute customer invoicing processes on an ongoing basis for the T&L business. Includes revenue share, fixed fees, click fees, equipment, service, and media/merchandise sales. Ongoing monitoring of customer supplier portals for payments/reports.
Execute invoicing and payment processes in support of the T&L online business.
Develop new processes and data reporting as this growing business expands.
Support to customer account receivable processes. Interface with Kodak Alaris credit reps and follow up on delinquent customers on request as necessary.
Support to T&L US&C business supply/sourcing needs. Includes creation of purchase requisitions and purchase orders in D365 and tracking of delivery status.
Support to T&L business merchandise sales. Includes interfacing with suppliers and customers, requesting/issuing quotes, placing orders, order/supply tracking, and inventory tracking.
Provide support to the T&L business project management function. Includes establishing projects in D365 and the tracking/logging of project progress and milestones
Provide support for the Orlando office facility, including interfacing to the landlord, and management of office supplies and office access
Participate on Order Management and Master Data Global Process teams to assist with process improvements, auditing, and simplification.
Identify Cost Reduction and Simplification Opportunities.

Qualifications & Experience

Prior experience working in a sales operations or business operations capacity
4-Yr bachelor’s degree preferred, or equivalent combination of education and experience
Experience interfacing with finance, legal and supply chain functions is desired
Strong Microsoft Office application capabilities
Experience with Microsoft D365 a plus

Skills & Competencies

Ability to interface with customers on a professional level, representing the company and the values it represents
Strong interpersonal skills, including the ability to adapt quickly and proactively to changing plans as business opportunities evolve
Experience in working collaboratively with sales and business teams to ensure business needs are effectively addressed
An ability to co-ordinate activities across different back-office functions
Demonstrates high levels of ownership and accountability
Self-starter with ability to multi-task and work independently

Kodak Alaris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As a member of the Kodak Alaris team you will be eligible to participate in our flexible benefits program which include paid flexible time off, health, dental and vision coverage, paid sick leave, paid parental leave, 401(k) plan with company match, short-term and long term disability coverage and life insurance.

Kodak Alaris

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