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The Sales Operations Manager is part of a global team supporting sales leadership by delivering valuable insights into sales performance and processes to improve sales productivity. The Sales Operations Manager will work in collaboration and coordination with the sales teams they support, along with marketing teams, finance teams, and the larger global Sales Operations team. This position will be responsible for providing operational support for Enterprise-level sales teams across North America.

A successful individual will have the ability to think strategically, act tactically, write effectively, and display strong analytical skills and business acumen. The candidate must also be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.

Essential Duties And Responsibilities

Be the Sales Ops Business Partner to the North America sales teams.
Support the weekly demand generation and sales forecasting processes.
Develop performance dashboards that encompass key metrics to be reviewed with sales leaders to drive and manage the business.
Provide proactive sales data analysis and recommendations to help sales leaders make informed strategic decisions.
Track Sales KPIs and challenge sales leadership and field executives to improve data hygiene by ensuring that necessary details are up to date in Salesforce.com.
Track partner performance in line with established business plans
Provide support on CRM (Salesforce.com) reporting requests and inquiry to the team.
Work cross-functionally and with counterparts in other regions to develop/refine sales processes and enhance CRM tools to drive higher productivity across the global sales team.
Ensure sales processes and policies are clearly communicated and being followed.
Work with Global Sales Ops on yearly sales capacity, budget, territory and quota planning in conjunction with Regional Sales Leaders and Finance.
Assist with planning and logistics for global sales leadership meetings, including quarterly business reviews.
Perform market analysis, end of quarter reports, board presentation decks, and CRO Keynotes
Work closely with the Sales Compensation team to resolve any issues with the sales team.
Handle projects of small to moderate scope and small to moderate complexity with minimal supervision.

Education, Experience And Skills

8+ years of experience in sales operations or a related field
Experience with Salesforce.com and CPQ applications, preferably Salesforce CPQ
Understanding of databases, and ability to extract and analyze data using Excel
Excellent research and problem-solving skills
Excellent communication and interpersonal skills
Detail oriented, organized and demonstrated ability to manage multiple tasks and meet deadlines
Able to operate successfully in a lean, fast-paced organization that can scale quickly
Exhibit sound business judgement, strong analytical skills and a proven track record of taking ownership of tasks.

Base compensation for this role is: $93,700.00 - $129,000.00 annual salary. In addition to the base pay this position includes a variable compensation. The role might also be potentially eligible to long term Incentive. The final package may vary and will be determined by various factors including candidate profile and ideal qualifications as well as specific cost of living circumstances in some specific locations.

Comprehensive benefits package may be found here: www.kyriba.com/company/careers/benefits/

Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information. See EEO is the Law.

If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please send an email to HR_NORAM@kyriba.com

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Sales Operations Manager