Job Description

Role: Business Ops Reporting to Delivery Head

Experience: 3–5 Years, BE/MBA

Location: Pune

Employment Type: Full-time

Role Overview

We are looking for a detail-oriented and data-driven professional to support PMO, Business Operations, Revenue Assurance, MIS, Utilization Tracking (UT), and Billing functions. The role will work closely with Delivery, Finance, Sales, and Leadership teams to ensure operational governance, revenue hygiene, and timely reporting.

Key Responsibilities

PMO & Business Operations

Support project governance, tracking of milestones, risks, dependencies, and key deliverables.
Drive operational cadence (weekly/monthly reviews, dashboards, action trackers).
Ensure compliance to delivery and financial processes.
Support capacity planning and resource utilization alignment.

Revenue, Billing & UT

Track revenue, billing, and forecast vs actuals at account / project level.
Validate billing inputs, timesheets, utilization data, and revenue recognitions.
Coordinate with Finance/Billing teams on invoicing cycles, corrections, and closures.
Monitor utilization metrics and flag risks/leakages proactively.

MIS & Reporting

Prepare and publish regular MIS reports for leadership (Revenue, Margin, Utilization, Billing, Aging, Forecasts).
Ensure data accuracy across systems (ERP, timesheets, project tools).
Build insights and trend analysis to support decision-making.

Stakeholder Management

Work closely with Delivery Managers, Account Managers, Finance, Sales Ops, and Leadership.
Drive follow-ups and closures on data gaps, delays, and deviations.

Required Skills & Experience

3–5 years of experience in PMO / Business Ops / Revenue Ops / MIS / Billing / UT
Strong understanding of IT services / engineering services delivery model
Hands-on experience with:
Revenue & billing cycles
Utilization tracking and forecasting
MIS and executive reporting
Advanced Excel skills (pivots, formulas, dashboards)
Experience working with ERP/tools (SAP, Oracle, MS Dynamics, Power BI, Jira, etc.) is a plus
Strong analytical, communication, and stakeholder management skills
Ability to work under tight timelines and handle multiple data streams

Good to Have

Exposure to audited environments or SOX-compliant processes
Automation / dashboarding experience (Power BI, Excel macros)
Prior experience supporting large delivery teams or multiple accounts

Key Attributes

High attention to detail
Strong ownership mindset
Data-oriented and outcome-focused
Comfortable working with ambiguity and cross-functional teams

Email : akshay.gangurde_ext@ltts.com

L&T Technology Services

New Jobs

Business Operations Analyst